Core Business Services - Workplace Support Officer

Job description

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

 

Join our Enterprise Support Services (ESS) team and you will provide comprehensive, quality administrative and support services for all of our EY member firms. Our ESS professionals span a wide range of vital roles, from administrative support to facilities management, creative design, tax return processing, file management and emergency preparedness.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

 

Skills and attributes for success

 
Facilities Management  
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Support the WPS supervisor in day-to-day facilities operations including renovation and space planning

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Work cohesively with 11 team members consisting of Workplace Support Officers, Office Runners, Telephone Operators and Receptionists.

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Identify opportunity to streamline Admin work processes and contribute ideas to achieve effective and efficiency support to internal stakeholders.

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Manage and resolve of company owned property/ facility related issues and take appropriate corrective remedial/rectification action.

· 
Manage all property maintenance contracts renewal including sourcing (RFQ)/negotiation and contract awarding to contractors, such as Cleaning services, Security services, Air-con, system, Security system, Green wall & landscape, pest control, Fire cert and LEW license renewal etc.

· 
Liaisewith Risk Management /business/support units at all levels in rollout of various Business Continuity Planning processes/ workflow related to building management.

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Plan , proposing and executing of all office & branch A&A, renovation, relocation & reinstatement  works .

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Liaise with designer/main contractors on A&A / renovation works and schedule to ensure project meet our requirements and timelines. 

· 
Manage non-IT procurement toensure procurement processes are in accordance with procurement procedures.

·  Other ad-hoc assigned.   
General administrative service
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Conducting general information search

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Preparing payment requisition forms and seeking the required approval/s for payment

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Reconciliation of invoices

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Negotiate pricing and vendor management

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Ordering office stationery and business cards printing

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Coordinating small projects providing cost-effective solutions

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Working seamlessly with other ESS and CBS functions

· 
Other ad hoc general administrative duties 

To qualify for the role you must have

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GCE 'O' Level or above

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Minimum 2 to 4 years' experience in a facilities management role is preferred

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Knowledge of workplace safety is preferred

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Ability to manage multiple and sometimes competing priorities

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Meticulous attention to detail

· 
Strong written and verbal communication skills

· 
Excellent interpersonal skills

· 
Strong client service focus

· 
Good problem solving skills

· 
Good PC skills

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Committed team player, sharing knowledge and best practice

· 
Willing to ‘roll up sleeves’ and be hands on 

What we look for

We’re looking for people with genuine creative flair, and the ability to convey and sell a creative vision to stakeholders with a tendency to stick to proven strategies. To make that happen, you’ll need the strategic skills and executive presence to give authoritative, realistic advice every time. If you’re ready to pivot between familiar responsibilities and bold new initiatives, this role is for you.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Apply now

Join us in building a better working world.