Offers “Ernst & Young”

Expires soon Ernst & Young

Associate- RMT

  • Bengaluru (Bangalore Urban)

Job description

Job purpose

• Fill open places on projects. Proactively identify projects that may be able to release individuals

• Regularly communicate any changes in personnel on projects, as well as any performance concerns raised by engagement teams

• Counsel those you support as needed/requested, and raise issues to appropriate leaders

• Work with the service lines and HR to make sure newly-hired people and staff transferring from other projects are placed well.

• Help integrate new hires into teams, explaining the Resource Management process

• Coordinate with the service line teams to provide mandatory training for all personnel

• Review actual and projected resource utilization for projects. Anticipate availability of people and proactively decrease the time that people spend unassigned, while balancing the workload of all client-serving individuals

• Prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations

• Participate in region conference calls

• Network with other team members across region and service lines, to address resource needs and deal with any conflicts

• Identify poor performance amongst client-serving staff. Work with the service line heads and Resource Management leaders to address these issues

• Identify over- and under-utilized personnel, and bring in additional resources to balance their workload with their peers

• Negotiate with client-serving teams to make individuals available to meet staffing priorities for the Area

Your client responsibilities

• Fill open places on projects. Proactively identify projects that may be able to release individuals

• Regularly communicate any changes in personnel on projects, as well as any performance concerns raised by engagement teams

• Counsel those you support as needed/requested, and raise issues to appropriate leaders

• Work with the service lines and HR to make sure newly-hired people and staff transferring from other projects are placed well.

• Help integrate new hires into teams, explaining the Resource Management process

• Coordinate with the service line teams to provide mandatory training for all personnel

• Review actual and projected resource utilization for projects. Anticipate availability of people and proactively decrease the time that people spend unassigned, while balancing the workload of all client-serving individuals

• Prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations

• Participate in region conference calls

• Network with other team members across region and service lines, to address resource needs and deal with any conflicts

• Identify poor performance amongst client-serving staff. Work with the service line heads and Resource Management leaders to address these issues

• Identify over- and under-utilized personnel, and bring in additional resources to balance their workload with their peers

• Negotiate with client-serving teams to make individuals available to meet staffing priorities for the Area

Desired profile

Technical skills requirements
·  Strong analytical skills, with attention to detail
·  Proficient in Scheduling tool and other Microsoft applications
·  English language skills - very strong written and verbal communication
·  Proficient at negotiating and managing conflict
·  Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
·  Good understanding of the policies of a professional services firm
·  Strong problem-solving skills
·  Flexible in adapting to constantly changing priorities
·  Outstanding teamwork and interpersonal skills
·  Confident at working independently, with an ability to self-start
·  Adept at handling multiple tasks, with strong organizational skills
·  Demonstrated change agent ability

Additional skills requirements
·  2-3 years of experience
·  Experience in a professional services firm desirable

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