Associate- EMT

Job description

Job purpose

Your main objective is being responsible for matching tax compliance client-serving personnel with available hours of work within a specific segment; being aware of the scheduling and workflow process of the team, preparing reports, timely escalation of issues; Resolving scheduling conflicts. You will have to work closely with customers (counter parts of Resource Management Team in US).

Your client responsibilities

· Matching of resource needs with availability and skill sets
· To balance workloads
· To identify and escalating scheduling issues
· To suggest alternatives for schedule conflicts
· To support management in decision making with Product Line reports
· To facilitate professionals to get ECF and Gosystem access
· To share the work load with in the team
· To establishing contacts with counterparts
· Overall responsibility of smooth functioning with respect to scheduling of an aligned product line.

Desired profile

Technical skills requirements

We are looking for the candidates with the following: (Qualifications)

·  At least 1 year of work experience
·  Any Bachelors Degree
·  Experience in Billing/Transaction Processing/Data Management is desirable

You will need to:

·  Possess good analytical skills - detail oriented
·  Possess good communication skills, both oral and written
·  Be familiar with Microsoft applications and working knowledge of excel
·  Have a good attitude - should be committed to the work
·  Be a quick Learner
·  Show commitment and ownership