Sales Support Associate (550)

Job description

ENGIE is a global energy company, a leading provider of electricity, natural gas, and energy services. With 154,950 employees in more than 70 countries worldwide, ENGIE achieved revenue of €69.9 billion in 2015. ENGIE is committed to being a leader in the energy transition.  

We are looking for talented and motivated people to create the future of energy. Join a rewarding and flexible work environment that encourages innovation and creativity, and help us meet the energy challenges of today and tomorrow. 

The Role: Sales Support Associate
Purpose
Proactively enhance the business experience that customers and channel partners have when dealing with ENGIE North America in an effort to improve customer satisfaction and retention.

Reports to
Sales Support Manager

Location/Department
Houston / Engie Resources

Status
Non-Exempt

Essential Job Functions
The primary function of this role is to manage the set-up and preparation of electricity bids and tenders through a set of internal sales management tools. The individual will collaborate with ENGIE Sales personnel, customers and brokers to obtain customer pricing and contract execution requirements.

·  Monitor and manage pricing request email inboxes for all sales regions 
·  Execute lead allocation and account assignment protocols for all pricing opportunities 
·  Research and assist in the resolution of channel conflicts between affected parties 
·  Complete Opportunity set-up process for each pricing request using internal CRM systems and applicable databases and tools to enable the Sales Team to generate timely bid responses.
·  Provides the technical analysis and input to qualify and prepare responses to Requests for Quotation and Requests for Proposal.
·  Assist ENGIE Sales team in maintaining the accuracy and data quality in the internal CRM system.
·  Provide service for Third Party Intermediaries in relation to general information and services requests.
·  Provide assistance in the pre-sales process, developing sales call presentation materials, assisting in the preparation of RFP responses, helping compile data for large transactions, helping coordinate aggregation bids, etc.

Requirements

·  Act as a team member with all employees of ENGIE North America staff.
·  Comply with all ENGIE North America policies and procedures.
·  Complete training commensurate with the position.
Essential Physical Abilities

·  Ability to meet highest attendance requirements
·  Ability to communicate effectively, both written and verbally.
·  Ability to handle multiple assignments on a timely basis with a high degree of accuracy.
·  Ability to use personal computer, calculator, etc.
·  Could involve some lifting. Education/Experience

·  Associates degree
·  0-2 years of industry (retail electricity) experience preferred

Working Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

 

For this role you must have authorization to work in the United States. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information or any other legally protected status.

 

This job advertisement is supported by the ENGIE Talent Acquisition team. Agency involvement is not required. All related inquires must be done to the Talent Acquisition team, not direct to ENGIE North America Managers.