ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.
ENGIE are recruiting for a Sales Support Assistant to be based in Leeds (LS12 1BE). This is a 6 month secondment or fixed-term contract which involves working full-time hours. On offer is a competitive salary and benefits package.
Purpose of the Job
This role is key in facilitating the efficient functioning of the Enterprise Sales team. The role demands a quick and accurate turn-around of information, data and documentation, a wide variety of responsibilities and a keen ability to manage constantly changing priorities.
The post-holder will work alongside the Sales Account Managers covering all administrative elements of the sales process (pre and post sales) and stand in for the Account managers where necessary.
To self organise and prioritise high levels of daily workflow with minimal supervision
To manage multiple email inboxes with high levels of efficiency
To set-up gas and electricity quotes within tight deadlines and to high levels of accuracy
To create and validate gas and electricity quote documentation in accordance with set guidelines
To frequently take responsibility for sending quotes to brokers and customers on behalf of the account managers
To take responsibility for booking and locking in accepted contracts within the correct parameters and ensuring profitability
To maintain via phone and email excellent working relationships with account managers, direct sales staff, brokers and customers
To update relevant systems with accurate contract and contact details
To issue post-sales communications and send signed contracts
To provide other ad-hoc support as and when required with internal and external queries and projects
Qualifications, Knowledge, Skills & Experience
GCSE English (grade A or B) or equivalent
GCSE Maths (grade A or B) or equivalent
Good numeracy and IT skills including the ability to use Outlook and Excel (basic formulas)
Time management skills and the ability to manage own workload effectively
Strong communication and verbal reasoning skills
Shows a positive and flexible attitude towards work
Holder of a University degree or equivalent
Previous customer service/sales administration experience, ideally within the energy sector
Ability to adapt to new systems and processes
Ability to resolve problems
For more information about ENGIE, please visit:
For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.
· Posting Date: Feb 4, 2021