Project Coordinator - Waste Solutions

Job description

ENGIE Impact is accelerating sustainability transformation for corporations, cities and governments around the world.

*In order to be considered for the role, your resume must be attached in your application.

Position Summary

The Project Coordinator for ENGIE Impact's Waste Solutions team provides logistical support for ENGIE Impact's waste diversion, service right-sizing and RFP projects. From arranging waste collection services for new outlet openings, to organizing waste hauler bids, to scheduling dumpster-swaps, this role is integral in our projects that involve hundreds or even thousands of outlets.

Role Description

·  Support our program managers and project teams. Assist customers and coordinate details for various special projects that are deadline driven.
·  Support our program managers and project teams. Assist customers and coordinate details for various special projects that are deadline driven.
·  Present solutions and reporting on site status or projects.
·  May manage multiple tasks on multiple projects including creating and implementing project timelines, answering customer requests, printing and/or creating training materials, data entry, scheduling meetings and conducting training sessions.
·  Escalation point for client concerns and issues, and often resolve billing concerns.
·  Analyzes and reviews reports and spreadsheets for accuracy, completeness, errors, and eligibility.
·  Responds to customer complaints and concerns to ensure customer retention and satisfaction.
·  Prepares and maintains timelines for projects and ensures deliverables are prepared for Program Manager.
·  Fields incoming phone inquiries, provide information to callers regarding ongoing programs and projects, and promote ENGIE Impact's products and services.
·  Coordinates major projects enlisting assistance from co-workers and team members.
·  May generate reports, prepare and monitor invoices and expense reports.
·  Makes outgoing calls to collect contact information and details regarding waste services.
·  Manages and maintains multiple spreadsheets containing large datasets.
·  Performs related work as required.
·  Present solutions and reporting on site status or projects.
·  May manage multiple tasks on multiple projects including creating and implementing project timelines, answering customer requests, printing and/or creating training materials, data entry, scheduling meetings and conducting training sessions.
·  Escalation point for client concerns and issues, and often resolve billing concerns.
·  Analyzes and reviews reports and spreadsheets for accuracy, completeness, errors, and eligibility.
·  Responds to customer complaints and concerns to ensure customer retention and satisfaction.
·  Prepares and maintains timelines for projects and ensures deliverables are prepared for Program Manager.
·  Fields incoming phone inquiries, provide information to callers regarding ongoing programs and projects, and promote ENGIE Impact's products and services.
·  Coordinates major projects enlisting assistance from co-workers and team members.
·  May generate reports, prepare and monitor invoices and expense reports.
·  Makes outgoing calls to collect contact information and details regarding waste services.
·  Manages and maintains multiple spreadsheets containing large datasets.
·  Performs related work as required.

Role Competencies

·  Bachelors degree or higher preferred
·  Waste industry knowledge/passion a plus.

·  At least 3 years of project management and customer related work experience.

·  Waste industry experiences a plus.

·  Strong communication skills (written, oral and interpersonal across all levels – client, executive)
·  Advanced computer skills – Office Suite, database

·  Ability to manage time efficiently and manage multiple aspects of various projects.

·  Ability and comfort to delegate tasks and manage the completion of said tasks.

·  Customer Service, Presentation and Project Management skills/abilities

ENGIE Impact Information

ENGIE Impact delivers sustainability consulting and services to clients across the globe. Comprised of existing ENGIE Group portfolio business that are leaders within their respective markets, ENGIE Impact brings together a wide range of strategic and technical capabilities to create a more effective, comprehensive offering for our clients – so we can take on their toughest sustainability challenges and they can see real results.

ENGIE Impact's people are our greatest strength, bound by our vision to enable a sustainable world where people, organizations and the environment thrive. We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.

The wide-ranging expertise of our diverse team fuels the innovation that places us on the leading edge of the global energy industry. As such, we nurture a company culture—through training, mentoring and professional development—that encourages all employees to thrive. If this the kind of place you see yourself working, we invite you to join ENGIE Impact.

Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

ENGIE Impact is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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Additional Information
·  Posting Date: Feb 11, 2020