Offers “ENGIE”

9 days agoENGIE

IT Field Engineer

  • Birmingham (West Midlands Combined Authority)

Job description

EQUANS are recruiting for an IT Field Engineer to cover sites predominately across Birmingham. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

As an IT Field Engineer, you'll provide second line support to resolve IT issues. With a focus on customer satisfaction and minimising downtime; other teams in IT will require your eyes, ears, expertise and site knowledge to ensure that day-to-day operation continues smoothly. The role is customer site based so travel around designated areas will be expected.

What will you deliver?

·  Ensure timely completion of tickets that have been passed from the Service Desk
·  Provide technical advice to end-users, and offering knowledge of relevant escalation channels
·  Assist with new and ongoing projects from an early stage, to ensure projects and support documentation are fit for handover into BAU
·  Management of stock, spare equipment and essential kit to allow rapid response with minimal additional preparation

What can we offer you?

·  24 days annual leave increasing to 25 days once 2 years service is reached (+ public holidays)
·  Life Cover equivalent to 1 times annual salary
·  24/7 Employee Assistance Program and access to mental wellbeing app
·  Employee discount shopping schemes on major brands and retailers
·  Gym membership discounts
·  Cycle to work scheme
·  Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

·  ITIL foundation
·  Good knowledge of desktop technologies and best practice - Windows 10, Office 365, Antivirus
·  Fundamental understanding of network infrastructure, configuration and operation
·  Knowledge of Windows Server Administration
·  Awareness of WAN connectivity methods (MPLS, DSL)
·  Familiarity with Active Directory Administration
·  Full UK Driving License
·  CompTIA A+/equivalent is desirable

Who are we?

EQUANS is a market leader in the sector with 74,000 employees leveraging 200 years of expertise. With revenues of €12 billion, EQUANS is present in 17 countries - mostly across Europe, but also with significant interests in North America, Latin America and Australia.

In the UK, & Ireland, all of ENGIE’s activity in technical services & facilities management, energy efficiency and regeneration are now part of EQUANS. The new entity also includes specialist energy related capabilities: smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS is an autonomous business within ENGIE Group – with its own dedicated management team and operating structure to help further accelerate growth and service performance.

EQUANS supports its customers by mobilising its expertise to provide low-carbon energy solutions, offer cutting-edge technical and FM services and transformative regeneration in the UK & Ireland. From homes to cities, hospitals to the heart of government, offices to industry.

EQUANS empowers transitions both for today and tomorrow.

What's next?

If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.


For more information about EQUANS, please visit:

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. EQUANS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Additional Information
·  Additional Locations: Europe-England-Leicestershire-Leicester
·  Posting Date: Jun 15, 2022

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