ENGIE are recruiting for an Energy Data Administrator to be based in Leeds (LS12 1BE). This is a 9 month fixed-term role which involves working full-time hours. On offer is a competitive salary and benefits package.
Purpose of the Job
To validate and accept electricity consumption data into the billing system and ensure that accurate consumption data enters electricity settlements.
Ensuring reads are obtained from customers premises in line with industry targets
Monitoring and resolving issues preventing data collection from half hourly sites
Validating data prior to its acceptance in the billing system
Where necessary, entering actual data into the billing system
Where necessary, calculating estimated data and entering this into the billing system
Awareness of the importance of settlement performance in line with industry targets
Ensuring reads are received and correctly communicated into industry settlement processes
Ensuring volumes in settlement match the consumption used at customers premises
Organise meter compliance inspections in order to comply with relevant industry codes
Engagement with third party service providers to ensure information is received and site work is completed in line with industry timescales.
Processing and resolution of data aggregator exceptions
Processing and resolution of opening and closing read disputes in the electricity market
Raising trading disputes where settled data is incorrect.
For more information about ENGIE please visit: http://www.engie.com/en/candidates-area/
GCSE Maths Grade C (or equivalent)
GCSE English Grade C (or equivalent)
Knowledge and Skills
Understanding of the customer lifecycle and interdependencies between Billing and Market Operations and interfacing departments
Strong organisational skills and the ability to produce accurate work within tight deadlines
Process improvement methodology expertise is beneficial
Verbal comprehension, numerical and problem-solving skills
Proficient in Microsoft Office
Experience of a similar role within the Energy sector is desirable
Proven record of excellent customer service
For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.
· Posting Date: Jul 19, 2021