Region Manager - Final Mile Logistics (Seattle, WA)

Job description

POSITION DESCRIPTION:

Electrolux Major Appliances, North America is currently seeking a Region Manager, Final mile Logistics person to work within the field with our Sales team as well as the Home Delivery team in our Charlotte, NC Headquarters location.

The Region Manager, Final mile Logistics person is responsible for executing regional development of Electrolux Distribution Center (EDC) network. The EDC network is made up of multiple locations across the US operated by third party appliance installation partners.  The Region Manager, Final mile Logistics person will participate in quote evaluation for new EDC’s, the partner selection process, and new site start-up. This includes the responsibility for EDC on-site product training, installation execution, problem solving, and transitions. The Region Manager, Final mile Logistics person must model the company’s core values of: passion for innovation, customer obsession, and drive for results while honoring other important elements of our corporate culture, including respect and diversity, ethics and integrity, and safety and sustainability.

Electrolux is looking for a candidate with exceptional drive and energy, independently motivated with strong analytical ability, highly effective written and verbal communication skills, professional maturity and organizational abilities.

This position could be located in: Seattle, Chicago, Philadelphia, or Dallas

ESSENTIAL DUTIES AND RESPONSIBILITIES

·  Execute start-up and/or transition of EDC partners
·  Develop EDC startup procedure manual to ensure consistent setup in all markets
·  Ensure EDC partners achieve key performance and quality metrics
·  Conduct routine EDC on-site audits and product training sessions
·  Identify root cause of damage within EDC partners
·  Create knowledge database to document all installation issues and resolutions
·  Participate in new product training and have up to date knowledge of new product appliance product launches
·  Work collaboratively with: Sales Field Team, EDC Operations Managers, Damage Reduction Team
·  Implement and manage an EDC performance scorecard

COMPANY DESCRIPTION
Electrolux is a global leader in home appliances, based on deep consumer insight and developed in close collaboration with professional users. We offer thoughtfully designed, innovative and sustainable solutions for households and businesses, with products such as refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners and small domestic appliances.

Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 50 million products to customers in more than 150 countries every year. In 2014, Electrolux had sales of SEK 112 billion and about 60,000 employees.

Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.

Desired profile

POSITION REQUIREMENTS:

·  A Bachelor's Degree and/or a minimum of two years’ experience in Home Delivery/supply chain management or equivalent work experience
·  Demonstrate a successful track record of implementing and executing a final mile training program

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

·  Electrolux North America is searching for an ambitious, structured and results-driven professional. The candidate should have a proven track record of relevant experience.
·  A strong sense of ownership and pride of responsibility for the business entrusted to their care.
·  Passion for excellence in everything they touch, consistently seeking to be the best at what they do.
·  Proven experience of successfully building, driving and delivering cross-functional results.
·  Strong written, editorial, oral and presentation skills with ability to clearly articulate goals and issues while also recommending solutions which support departmental as well as organizational objectives.
·  Strong business acumen and strategic agility to analyze current business processes and make recommendations for continuous improvement together with assessments of the potential impact of such improvements.
·  Strong analytical and problem solving skills, particularly in the areas of consumer issue research, de-escalation, and cost-effective solution identification.
·  Storing home appliances product functional and installation knowledge
·  Ability to reconcile, integrate, and synthesize information, generate conclusions and insights, and formulate recommendations to management.
·  Excellent collaboration skills with the ability to build strong relationships and leverage resources with other warranty team members, across other parts of the business and with external constituents.
·  Ability to think conceptually and bring structure to business problems, coupled with a highly practical orientation.
·  Strong proficiency with keyboard and Microsoft Office applications.

REQUIRED LANGUAGES

·  English