Solutions Integrator

Job description

·  Job Description:

Solutions Integrator

Location: Chorley

Salary: Excellent salary + benefits

DXC creates new possibilities for technology to have a meaningful impact on people, businesses, a more than 1 billion customers in over 170 countries on six continents. HPE/DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Become a key member of a team providing rapid supply of add-on project related requests for products and services defined within a client-specific IT Services Agreement. The SRM (Service Request Management) team has the people, processes and systems to enable fast solutioning, costing and response to Non-Standard Service Requests (NSSR) and Requests for Change (RFC) for our client base. 

You will be involved in the solution creation, tracking, management and production of high level estimates and yellow pad costings, Fast Track requests that configure low to medium complexity changes to client solutions as well as detailed estimates requiring client approval of a proposal. As a Solution Integrator you are the person on point to supply change to our customers owning the configuration, tracking and provision of solutions to our delivery factories. You will have a specific focus on pipeline solution creation. You will utilise tools and technologies such as ServiceNow that deliver to multiple clients in our Secure Account base. Come and apply your infrastructure knowledge, governance and customer management skills as DXC enters a new era.

Your Key Duties:

·  Integrate technical knowledge and business understanding to create outstanding solutions for DXC and for customers
·  Solution Design: Apply DXC solutions to meet moderately complex customer needs within area(s) of technical responsibility
·  Quality: Provide continual Improvement recommendations /direction setting advice within work team
·  Project Management: Participate in customer and internal projects, including transformation
·  Customer Relationship Management: Balance internal needs with customers / internal businesses/end user’s needs within defined parameters

Skills & Experience:

·  Understanding of technology
·  Customer Service
·  General Project & General Financial Management
·  Business Analysis
·  Advises or sets direction for: Technology sub-area; Operational policies/standards; Strategic policies/standards for team

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make DXC one of the world´s most attractive employers. At DXC our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.