Service Management and Integration Solution Architect

Job description

·  Job Description:

About DXC Technology

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.  The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

Job Description:

As an Integration Solutions (IS) Offering Solution Architect (OSA), you will possess pre-sales expertise needed to lead the design, development, and delivery of compelling solutions. You are responsible for acting as the offering specialist in the solution team to cover the related set of DXC Offerings & Capabilities across Bionix & Platform DXC, Brokerage Services, Enterprise Service Management (ESM), Service Integration & Management (SIAM) and ITSM Tool Integrations within a pursuit. The IS OSA also focuses on solutioning and providing technical sales support ensuring that the response integrates with the overall solution. You manage all deliverables pertaining to your solution including:

·  Solution quality
·  Solution delivery feasibility
·  Risk mitigation
·  Cost Financials
·  Alignment of client requirements to Integrations Solutions for Bionix & Platform DXC and Cloud & Platform Services  

You will work closely with our clients, pursuit teams and leadership teams to define and deliver complex customer solutions that span DXC’s digital approach to Intelligent Automation called Bionix, Private Cloud and Public Cloud and Traditional Data Center ITO services.  

At a commercial level, you will have built and deployed digital and hybrid cloud solutions in large scale environments. With proven experience overseeing all aspects of hybrid cloud and digital solutions, your track record of identifying business opportunities and driving profitable success will be exceptional. Your outstanding relationship building skills and ability to develop strong working partnerships will lead you to success in this exciting opportunity.

Job duties include, but are not limited to, the following:

·  Provide high-level and detailed consultative solutions and technical sales support for selected customer opportunities. Understand business requirements and be able to translate them into technical requirements.
·  Perform in-depth and high-level technical presentations for customers, partners, and potential clients. 
·  Provide consultative support to other Solution Architects/Leaders and deal teams. 
·  Mentor other Offering Solution Architects in the assigned opportunities. Exhibit leadership and be viewed as a leader by senior management, peers, partners, company and customers. 
·  Publish white papers on given topics for internal or external use. Gather product requirements from field and customer and aggregate and submit findings to the cloud portfolio/practice to drive refinement of solutions and offerings.
·  Drive add on sales and business opportunities during the entire process in order to contribute to increased sales volumes. 

Qualifications:

TECHNICAL SKILLS, EXPERIENCE, AND EDUCATION:

·  Education - Bachelor's degree in engineering/computer science or equivalent 
·  Minimum 5 years systems integration experience 
·  Minimum 3 years solution architect experience 
·  Extensive expertise in providing leadership during customer business discussions, requirements and needs analysis (financial drivers, impacts, and restrictions) and creating technical solutions.
·  Excellent communication and relational skills – able to form a trusted advisor relationship with a customer, able to listen and guide a technical discussion, able to clearly articulate complex topics.
·  Proven track record with IT customers 
·  Extensive knowledge and experience with cloud and virtualization technologies, solutions, and architectures. 
·  Extensive experience selling cloud and virtualization technologies at the engineering level through the CxO level.  
·  Experience in the integration and proposal of 3rd party suppliers/products for cloud computing solutions. Able to work with and manage customized solutions and products, including 3rd party products. 

Expertise in:

·  Digital solutions across enterprises
·  ITSM Tooling Software (especially ServiceNow or similar leading industry products)
·  Traditional Computing, Private and Public Cloud architecture
·  DevOps, and/or other agile software development methodologies
·  Enterprise Service Management solutions
·  Service Integrations using API based policies
·  Brokerage Solutions
·  Hybrid Cloud Automation best practices

Familiarity with:

·  AI, Intelligent Automation, Lean and Analytics
·  Experience with other cloud providers such as AWS and Azure is a plus
·  Industry Cloud/Automation Software: Cloud System Automation (CSA), Operations Orchestration (OO)
·  Cloud/Workload migration methodologies
·  Hybrid Cloud Orchestration
·  Knowledge of DXC cloud related portfolio and offerings is a plus 
·  ServiceNow, Cloud or Virtualization certifications is a plus 

DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.

DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.