Principal System Administrator (51000597)

Job description

·  Job Description:

Summary
Oversees, plans and provides support for highly complex system and database administration.

Essential Job Functions

·  Coordinates with client management to formulate highly complex technical solutions. Identifies and implements solutions based on client needs. Informs client management of appropriate developments in technical support products.
·  Provides technical leadership to internal and external personnel on highly complex system installation processes. Mentors and provides guidance to less experienced personnel.
·  Provides technical leadership to appropriate personnel on highly complex system administration activities. Provides technical solutions and escalated support for non-routine, highly complex technical issues.
·  Evaluates products and upgrades for appropriateness of cost and compatibility. Oversees and implements system upgrade strategies.
·  Leads the design, implementation, and maintenance of highly complex solutions. Coordinates activities with other technical personnel as appropriate.
·  Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance. Initiates reviews as appropriate.
·  Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel.
·  Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. Implements solutions and refines procedures as appropriate.
·  Coordinates with business development personnel on proposals and work estimates involving highly complex system administration projects and solutions.
·  Researches current systems technology and serves as subject matter expert on complex systems processes and procedures. Conducts usability and costing studies.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in computer science, management information systems, or related field preferred
·  Twelve or more years of technical experience in a client-server environment
·  Experience working with highly complex systems administration, database administration, and landscape maintenance
·  Experience working with company products and services
·  Experience working with company and client documentation and storage procedures
·  Experience working with highly complex system implementations and organizational processes

Other Qualifications

·  Strong analytical and problem solving skills
·  Good leadership skills to guide and mentor the work of less experienced personnel
·  Strong communication skills
·  Strong personal computer and business solutions software skills
·  Strong ability to lead and work as part of a team

Work Environment

·  Office environment
·  May require on-call, shift, weekend and evening work