Network Support Engineer

Job description

·  Job Description:

DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

In a time of change, thrive with DXC Technology.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our DXC culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Network Support Engineer

Background:

To provide network support to enable project delivery.

Role Description:

Installs, configures and maintains layer 2/3 network equipment over multiple Data Centres (WAN Infrastructure provided by 3rd party) and account office sites. Configures and maintains network security appliances, such as firewalls and IPSs. Uses network analysis tools to research and resolve problems.  Uses monitoring tools to ensure networks are performing as expected.  Maintains network plans, diagrams, work instructions and other documentation. Installs and terminates LAN cabling, both fiber and copper.

                                                                                                                                               

Main Responsibilities:

Maintain and improve performance, facilities and integrity of all on-line systems.

Plan, configure and implement networks on local and remote sites.

Install and configure communications software on all network attached devices as necessary meeting all contractual standards and obligations.

Provide network advice to systems support staff, systems analysts, application end users and project development staff.

Provide advice /information and verify Project proposals.

Plan configurations of new equipment and reconfiguration of existing equipment and assess their impact.

Implement necessary security restrictions on network devices in accordance with department policy.

Monitor network performance and capacity planning within network services.

Develop and maintain on-line systems, comms and network documentation and standards, including section work instructions and network topology maps.

Key Attributes:

In depth experience in IP data networks

CCNP or equivalent network experience                                                                                                       

Holds a valid UK driving licence

Security Clearance:              Current clearance or willing / eligible to go through the vetting process

                                                               

Desirable Skills:

Organization skills to balance and prioritize work                                                                                                                       

Communication skills to interact with team members, support staff and Project managers                                                              

Willingness to travel to remote Data Centres                                                                                                

Experience of a complex data centre network environment     

Hands-on experience with CISCO layer 2/3 switches and firewalls inc Nexus                                                                      

Hands-on experience with McAfee Enterprise Firewalls

Hands-on experience with F5 BigIP Load balancers

Hands-on experience with Riverbed Steelhead WAN Optimisers