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Offers “Dxc Technology”

Expires soon Dxc Technology

Field Service Engineer

  • Deri ( Caerphilly )
  • Energy / Materials / Mechanics

Job description


· Job Description:

Essential Job Functions

· Provides technical installation support to field technicians. With minimal supervision, responds to, reviews and approves operational quality of system equipment.
· Assists while conducting site surveys of customer sites and plans and designs systems installations.
· With general guidance from supervisor, helps in resolving customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
· Prepares project status, deliverables, priorities and contingencies.
· Troubleshoots, diagnoses and applies logical solutions to installation problems.
· Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.

Basic Qualifications

· Bachelor's degree or equivalent combination of education and experience
· Bachelor's degree in computer science, engineering or related field preferred

Other Qualifications

· Good interpersonal skills to communicate and work with customers and team members
· Analytical and problem solving skills
· Organizational and time management skills
· Good computer skills
· Ability to resolve hardware/software problems

Work Environment

· Office environment