Associate Professional System Administrator

Job description

·  Job Description:

Summary
Installs, investigates and resolves matters of significance with computer software and hardware equipment.

Essential Job Functions

·  Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
·  Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
·  Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
·  Coordinates the installation of client department specific applications and systems. Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed.
·  Installs, tests, upgrades and configures system files and services to enhance performance.
·  Utilizes standard corporate tools to record change and problem activities for tracking purposes.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in computer science, or related field preferred
·  Two or more years of experience with computer systems or networking
·  Experience working with computer hardware for installation and upgrades
·  Experience working with software installation/upgrading procedures
·  Experience working with file and system maintenance procedures

Other Qualifications

·  Good organization skills to balance and prioritize work
·  Analytical and problem solving skills to troubleshoot systems problems
·  Communication skills for to communicate with support personnel, customers, and managers
·  Ability to work independently and as part of a team

Work Environment

·  Office environment
·  May require on-call, shift, weekend and evening work