Account Manager, Inside Sales- Nashville, TN

Job description

Inside Sales Account Management – Nashville, TN

Inside Sales Account Management I, will lead the sales effort on a variety of projects in a highly collaborative, fast-paced environment. Your role is to provide solutions to real market problems. You will work closely with product specialists, coaches, and team members to achieve sales and phone activity goals. You will be assigned accounts in a geographic area and expected to grow annual sales for these accounts against previous annual customer spend. This is a phone driven sales opportunity and you will be expected to meet outbound, inbound, and total talk time phone activity goals. This position reports to an Inside Sales Manager.

Role Responsibilities

· Responsible for general account management. This includes: Being viewed as a trusted business advisor to the customer and using in-depth knowledge of Dell's technology, products and services to help customers formulate strategy and direction; Utilizing strategic probing to identify, evaluate, and recommend alternative business solutions.

· Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions.

· Engages cross functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.

· Develops and implements account plans that drive the attainment of critical business objectives.

· Achieve sales goals as set by management team and assigned based on account historical spend.

· Maintain/exceed phone activity goals as set by management team.

Desired profile

.

Requirements/Preferences

1+years of sales/customer service experience

· Strong knowledge of applicable Dell technology, products, and services and is able to identify how these products and services align to customer needs.

· High school diploma or equivalent required. Associates degree, technical college or some college course work preferred.

*For US postings, the EEO (Equal Opportunity Employer) statement needs to be included. Taleo is designed to pull a link to this posted statement for all US jobs. Please check your postings to ensure this is occurring and if needed, this statement can be copied and pasted and added into any US only posting.]

*Select the My Jobs hyperlink available in the Field, "Life at Dell" to learn more about Dell culture, interview process, benefits, etc. For their location

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

· Life at Dell means collaborating with dedicated professionals with a passion for technology.

· When we see something that could be improved, we get to work inventing the solution.

· Our people demonstrate our winning culture through positive and meaningful relationships.

· We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

· Our team members' health and wellness is our priority as well as rewarding them for their hard work.