Expires soon DELL

Healthcare Applications Support Jr. Analyst - Plano, TX

  • Plano (Collin County)
  • IT development

Job description

Healthcare Applications Support Jr. Analyst - Plano, TX

Dell Healthcare connects people to the right technology and processes to accelerate innovation. Dell believes information is the foundation on which healthcare will move forward. We are committed to helping the world create an information-driven healthcare system. Dell has 20+ years of experience serving the healthcare community and helping to solve business and technology challenges.

We have an excellent opportunity for a Healthcare Applications Support Jr. Analyst in Plano, TX to provide value to our largest and longest serving Healthcare client in our Services' business unit. You will work with a fast-paced global leader in IT and have the ability to learn from the best and brightest in the industry. We are only considering local applicants at this time.

Role Responsibilities:

-Business point of contact for multiple teams including customer and vendor side stakeholders

-Team lead responsibilities including tracking issues and status and communicating to client sponsor; identifying process improvements; troubleshooting complex issues and coordinating resolution between the client, Dell internal teams, and 3rd party vendors

-Assist vendors and feeder systems in integrating new data with the 360 Encompass system

-Perform application testing and verification post planned and unplanned 3M system or Dell IS maintenance/outages

-Position may require on-call duties which require carrying a pager and working production issues 24x7 during on-call week

Desired profile

Requirements:

-3+ years of experience troubleshooting production issues with assistance from 3rd party vendors and clients

-Experience in healthcare coding (ICD9 or ICD10)

-Healthcare (HIM) experience

-Experience working in a position that requires being a self-starter, taking ownership of issues, being punctual and dependable

-Ability to work in a fast pace environment with multiple and shifting priorities

-Familiarity with Service Management methodologies

Preferences:

-Familiarity with computer assisted coding concepts

NTT Data plans to acquire Dell Services as announced on 3/28/2016.
If you are selected for a Dell Services position and the transaction closes, your future employment will be with NTT Data. Dell recruiters can provide you with additional information about any applicable changes upon request.

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

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