Project Manager, Rider Operations - Deliveroo - Dubai

Job description

ABOUT DELIVEROO

Changing the way the world thinks about food delivery is what we’re all about. That’s why we love bringing amazing restaurant food to people like you – whether it’s juicy burgers, fiery curries or fresh poké bowls.

It’s been been a whirlwind of a journey since our launch in 2013 – we’re now in 12 countries and over 200 cities, with stylish headquarters based in the heart of London.

As a food obsessed, friendly bunch, we enjoy brainstorming ideas to solve business challenges – and we’re not afraid of making great ones happen fast.

THE ROLE

We’re looking for a talented individual to join our Rider Operations team to manage the delivery of an exciting new project involving our fleet of motorcycles. As s senior PM, your role will include process implementation and development, stakeholder management, as well as being the key liaison between our HQ in London and the UAE team.

RESPONSIBILITIES

· Coordinating internal resources and third parties/vendors for the flawless execution of the project
· Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
· Ensuring resource availability and allocation for the different stages of the project development
· Developing a detailed project plan to track progress
· Measuring project performance using appropriate systems, tools and techniques
· Reporting and escalating to management as needed
· Performing risk management to minimize project risks
· Establishing and maintaining relationships with third parties/vendors
· Creating and maintaining comprehensive project documentation

REQUIREMENTS

· Good degree from a good university (that said, we will consider equivalent professional and life experience).
· Experience of working with complex teams and people from a variety of backgrounds / nationalities.
· Minimum 2 years work experience - ideally in a fleet management and/or logistics and /or construction (although not required). At least 1 year must have been in the UAE market.
· Exceptional organisational skills and attention to detail.
· Impeccable and stylish written English with adaptable tone.
· Driven and confident personality, who can keep a cool head in a crisis.
· Ability to communicate effectively and both offer and critique ideas and opinions.
· Entrepreneurial mindset and a willingness to get your hands dirty.
· Strong ability with Microsoft Office, especially Excel, or Google equivalents.
· This role may require some heavy lifting, so good physical health is recommended.
· Desirable: knowledge of green vehicle technology

BENEFITS

· Free food and LOTS of it
· Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
· Have a real impact on the company's growth and evolution
· Work with people who love what they do every day
· Open, respectful and fun company culture
· Access to Deliveroo Plus (no delivery fee on all orders)
· Annual Return Flight
· Subsidised gym membership
· An extremely fun team to work alongside!
· Abundance of great online learning courses delivered by global universities
· The opportunity to grow within a fast paced progressive organisation.
· Team Thursday lunches from our amazing restaurant partners and regular tasting sessions.