Customer advisor -
London (Greater London) Administration
Job description
Job description
We are an energetic, dynamic and customer focused team of sport lovers shaping the future of Decathlon customer services. We are currently recruiting a new team member ready to help us become the most customer centric team in the UK. The job includes:
Going the extra mile for your customer
Assisting customers by phone and email
Communicating with customers via Facebook, Twitter, Chat and other social media channels
Coordinating logistics and delivery processes
Working close with the finance department on monitoring payment issues
Profile Detail
As a Customer Hero You:
· Have excellent communication skills in verbal and written English;
· Have team spirit and can boost colleagues with your energy;
· Are able to think outside the box to always provide positive solutions
· Are an energetic person with passion for customer service;
· Are an active sports person who loves sharing your passion;
· Are responsible and multitasking