Customer Collaboration Specialist
Istanbul, TURKEY Logistics
AT A GLANCE, YOU WILL
Work with many brands
About the job
Danone Turkey is looking for a talented colleague for the "Customer Collaboration Specialist" position. Take this opportunity to GROW together!
In this role you will;
· Understanding customer KPIs, agree targets with the customer, and report regularly against these targets
· Understanding and raise awareness of the customer's supply chain and its alignment with company
· Build customer trust
· Drive proactive customer communication to manage on time in full delivery and timely claims resolution.
· Drive cross functional alignment
· In partnership with sales and across supply chain, define and lead a common customer strategy.
· Drive success of on shelf availability and online availability, on shelf freshness and distributor stock availability
· Meet all the operational and financial performance targets and obligations
To be able to successful in the role, you need to have;
· Bachelor's degree preferably in Engineering, Business Administration, Logistics, or related area from a reputable university (Master's degree is plus)
· Minimum 2 years of supply chain experience
· Fluency in English
· Having a knowledge of FMCG distribution models is a plus
· Strong communication and negotiation skills
· Good at analytical thinking, result-oriented, open-minded
· Team player, detail-oriented and able to prioritize daily work in a fast-paced environment
· Advanced use of MS Office programs
· Experience in SAP
Working with us is about being able to do things your way. The way you work, the way you develop, the way you progress, i t’s all up to you.
Working here you’ll need to enjoy a fast-paced, complexity and it can get a little challenging. But it’s packed with opportunities. You’ll work with some of the best-known brands in the world, such as Activia, Danone, Danino, Danette, Aptamil, Bebelac, Hayat, and Sırma, and we absolutely guarantee that you can just be yourself.
Be innovative and entrepreneurial and the impact you could make might just amaze you . Join our movement for a healthier world. One Planet One Health BY YOU.
This is a visible position within the company, we offer opportunities where you can grow your expertise and have an end-to-end responsibility to drive "change" & "growth. You will have a chance to experience 360 ways of working with multiple stakeholders. We develop talents and growth potential to enable strong career development for our employees.
Visit our website www.danone.com to discover more about us and to find out how you could be part of it all!