Account Strategist, India
Gurgaon (Gurgaon) Sales
Job description
About Criteo [CRTO]:
Criteo delivers personalised performance marketing at an extensive scale. Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 2,200 employees in 30 offices across the Americas, EMEA and Asia-Pacific, serving 13,000 advertisers worldwide and with direct relationships with 17,500 publishers.
For more information, please visit http://www.criteo.com
About the role
Criteo is in search of an organized self-motivated Account Strategist, India to join our Account Strategy team in India, Gurgaon . You will be working with advertisers from the contract to implementation as well as help with optimizing our ad campaigns for both Criteo and inventory partners while being responsible for managing, maintaining, and upselling post sale communications with our client partners. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.
Responsibilities
· Effectively manage relationships with top advertisers and agencies.
· Drive regular client meetings at different levels in the advertiser's organization.
· Cross sell and upsell new product propositions to owned accounts
· Ownership of the contact, event and deal information for all client data in the CRM tool.
· Aggressively grow revenue and track retention of clients and/or agencies.
· Optimize accounts toward improved account performance for the customer.
· Proactively identify and suggest new processes toward enhancing Criteo's service.
· Encourage feedback from customers to further strengthen Criteo's products and services.
About Criteo APAC
In APAC we have offices in Tokyo, Osaka, Singapore, Seoul, Sydney, Gurgaon and Beijing.
We're innovative, passionate, fearless, creative, driven, and adaptable. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.
Criteo is an equal opportunity employer.
Desired profile
Requirements
· Three year BA/BS university degree
· MBA would be an added advantage
· At least 2 years proven experience managing direct client relationships, delivering service on online performance media (agencies, retargeting companies, affiliates, emailing, search etc.)
· At least 3 years of working experience
· Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention
· Ability to asses and resolve advertiser/agency issues encountered in the role and up-sell new products
· Strong analytical and Excel skills
· Strong interpersonal and communication skills
· Technical knowledge of site tagging, ad serving and ad ops would be an advantage.
· Fluency in English (minimum TOEIC 800+) required