Lettings Manager

Job description

We are looking for a self-motivated and ambitious Lettings Manager to build the long lets side of City Relay.

We are looking for someone that wants to work in a different setting to a high street estate agent and can manage the constantly growing portfolio. We currently have over 60 long lets under management but we're constantly adding 30-40 properties a month for short lets that may eventually be converted to long lets as well.

The Lettings Manager that will join the team will launch and manage the department and expand the growing portfolio. The role will be working closely with our sister company Leufroy which is venturing in property development and investments. The ideal person should be experienced within a Senior Lettings Negotiator role working in a well known Real Estate agency and has the ambition to join a fast growing start-up and build this department from the bottom up.

Main responsibilities:
Increasing growth of lettings business
Establishing strong relationships with Landlords and new applicants
Negotiating the let of residential property for both short & long let
Advertising the properties and qualifying applicants
Arranging and attending viewings
Negotiating tenancy agreements
Managing and overseeing the allocated property portfolio
Ensure all rent is collected on time through Go Cardless & Directli in collaboration with Finance department
Handling Complaints and emergencies dealing with maintenance requests, noise complaints and have the necessary contacts to handle emergency situations
Handling the move-outs inspecting the property, checking for damages and determining what portion of the security deposit will be returned to the tenant
Updating and maintaining Property Management Software (Arthur)
Ensuring bills are paid from investor properties
Building a string department and growing the team

Benefits:
£50,000 per annum OTE, negotiable salary based on experience + lettings commission structure
Join an exciting industry and a fast growing start-up
Company mobile phone
Company car to use
20% discount in our City Relay and Leufroy properties for friends and family
Monthly company social events
Growth opportunities

Desired profile

Person specifications:
2+ years’ experience in residential lettings, ideally working as Senior Lettings Negotiator
Preferably be ARLA Qualified (or interested in taking the exams)
Ability to work with minimal supervision
Strong interpersonal skills
Enhanced negotiation abilities
Proficient in computer programs, including Property management software
Bachelor’s Degree in Real Estate Property Management (not essential)

About City Relay

City Relay operates across 3 different London locations and has more than 50 employees. 
Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

As we are growing quickly, we are always looking for new talent to join our team as full-time members of staff. This is a great opportunity for anyone looking to be a part of an exciting new venture in one of the fastest growing industries. 

WE VALUE OUR PEOPLE 
We are an employer that values every individual, we offer growth opportunities and fast career progression to our top performers. We support employees professional development and encourage them to attend external and internal training! We want to certify our employees in their field, so we pay expenses for training!

PERKS AND BENEFITS 
We take care of our employees in more ways than one. 
Our perks include a 20% discount in our City Relay properties for friends and family when visiting London, we want to make them feel welcomed and taken care as part of our family! 
You get a company mobile phone and Apple products to make your life easier. One of the most enjoyable perks we have is the monthly company drinks all paid by the company, we choose different places each time, it is an event not to miss.

LIVE IT UP 
One benefit of having amazing coworkers is enjoying each other’s company, and we make up some good excuses to have fun together. 
What can be better than working with your friends and this means celebrating every big moment with them; work anniversaries, birthdays and so much more with amazing birthday cakes, snacks, funny cards etc…

AMAZING LOCATION 
We have three amazing locations in London with the head office in the heart of Notting Hill on famous Portobello Road right next to the famous door from the Notting Hill movie with Hugh Grant, you can definitely see our door it’s a blue door (what else?) with two crazy eyes, how you could miss this? 
Such a vibrant area with many delicious options for lunch and coffee, it is an office break paradise. 
And let’s not forget our exclusive balcony for sunny breaks and celebrations.


Sounds like what you've been looking for?
Then come on in - apply with one swipe and become a member of your team in no time!

We can't wait!