Retail Performance Manager, Fragrance and Beauty (6-Month Maternity Cover)
HONG KONG (SAR)
Job description
About The Role
This position acts as a catalyst to build the culture of data-led business planning within the retail team, identifying business opportunities through the retail lens and formulating solutions that elevate retail performance within the Fragrance and Beauty governance framework
Key Responsibilities:
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Manage and plan sales and manpower budget with regular review and reforecast based on trend and ambition
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Ensure the qualitative and quantitative priorities of the House are translated and reflected in the business through thoughtful design of monthly by-POS sales and non-sales targets. Perform regular review on achievement versus mission to identify opportunities and next steps
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Lead regular business review with Area Managers to track progress on key performance indicators. Consolidate qualitative feedback for further action planning with related functional stakeholders
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Oversee calculation of monthly retail incentive to ensure data accuracy and manage payout to be within annual budget. Lead regular retail compensation review to ensure strategic direction is met and propose changes where necessary
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Collaborate with Finance and HR functions to rebuild the incentive calculation model to strengthen governance checkpoints and ensure data integrity
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Partner with key functions in delivery of business cases to support CAPEX requisitions
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Regularly share key market insights to inform business planning
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Manage monthly performance dashboards and look for ways to optimize based on business needs
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Perform ad-hoc business analysis as required
Required Competencies
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Highly disciplined and able to work independently
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Solid business acumen and numerical agility
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Practical and action oriented: ability to handle ambiguity and thrive under pressure; ability to roll sleeves up to get things done and prioritize own workload
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Steep learning curve and strong intellectual curiosity: proactivity and curiosity to set personal learning agenda, willingness to navigate in the organization to learn and seek answers
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Strong critical thinking and analytical skills: ability to digest and translate input from multiple sources into concrete action plans
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Strong leadership skills with the ability to challenge the status quo
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Detail-oriented, organized, with a high sense of responsibility
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Team player and relationship builder: ability to influence and collaborate with key stakeholders within the Company
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Effective communicator: ability to tailor messages according to the audience and effectively deliver it to the office and frontline community
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.