WHAT IS THE ATELIER BEAUTÉ CHANEL?
We are an open beauty workshop where guests come in to try new products, experiment with techniques, and swap ideas with like-minded beauty lovers. With the support of the Atelier Team Community, guests will create...and recreate...the best version of themselves. Take a Virtual Tour
ABOUT THE TEAM
We are passionate. We create truly unique experiences every single day, adapting and evolving our approach with intention, dedication, and agility.
We are in it together. We achieve our goals as a team, with compassion and accountability toward one another and our community.
We celebrate individuality. We express diverse skills, thoughts, and ideas with confidence and generosity as we cultivate our own personal sense of beauty and style.
We believe in CHANEL. Gabrielle Chanel pioneered the promise of beauty to empower anyone who seeks it. We dedicate our work to delivering on that promise.
ABOUT THE ROLE
The Fragrance Guide is responsible for facilitating the guest’s experience at the Atelier Beauté CHANEL, specific to Fragrance. The Atelier Parfum space is dedicated to our guest’s fragrance journey and includes a paid service called the Fragrance Discovery, which is offered in-person and virtually. The Fragrance Guide connects with each guest to understand their needs and interests and creates an exclusive curated experience in Atelier Parfum.
WHAT IMPACT YOU CAN CREATE AT CHANEL
Listening, curating and storytelling to create an elevated guest experience in Atelier Parfum.
Memorize the entire Fragrance category and deliver a bespoke 30–45-minute Fragrance Discovery ‘performance’ as a paid service offering.
Share the unique CHANEL philosophy and artisanal approach to fragrance through storytelling that includes composition, ingredients, notes, and inspiration, finding an emotional connection specific to each guest.
Agility needed as we are a test and learn environment with multiple projects and shifting priorities.
Innate curiosity to ask questions, develop ideas and contribute to our innovative retail experience.
Active learning in all product categories including fragrance, make-up, and skincare.
Networking and promoting Atelier Parfum services with guests and local community, inside and outside of the space.
Hosting guests in the space to help them navigate through the Atelier experience, encouraging profile usage, trying products, and offering technology assistance and converting guests to paid events and services.
Assist in preparation for special events and services.
POS responsibilities for guest purchases; aligning product packaging with specific CHANEL visual standards.
Support in restock and management of all guest amenities; adherence to strict employee and guest safety measures, including cleaning and sanitizing product packaging and workstations, opening and closing check-list tasks.
WHAT YOU WILL BRING
College degree required; some experience or knowledge of fragrance preferred.
Motivation and passion for people, fragrance, and the beauty industry.
Advanced to expert-level organizational and time management skills; excellent verbal and written communication skills.
Ability to participate in a work climate of respect and teamwork to achieve goals.
Basic ability to use technology and curiosity to learn new systems.
Willingness to work a flexible schedule, including evenings and weekends.
WHO YOU ARE
A curious soul: While you love CHANEL products, you are a natural networker, who loves getting to know unique and diverse individuals, innately offering a high level of hospitality, inclusion and emotional intelligence.
A natural collaborator: You actively work with your peers in achieving goals and getting the job. No task is too small or too big, you are always willing to jump in and lend a hand.
A community-centric mindset: You have an eye for details and love working with others to streamline processes to work more effectively together, positively impacting the internal and external communities experience within the Atelier.
A relatable striver: You embody the revolutionary & transformative spirit of our founder, constantly improving yourself and supporting the evolution of those around you; you admit when you’re wrong and are not afraid to be vulnerable.
An original: You take pride in being an original and bringing your whole self to work. You are excited to share the things you love with others. You create special moments and build relationships with guests. You create a sense of belonging for all.
WHAT CHANEL CAN OFFER YOU
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.