Offers “Chanel Fr”

40 days agoChanel Fr

Beauty Advisor - Abu Dhabi

  • أبوظبي, الإمارات العربية المتحدة

Job description

Reporting to the Boutique Manager, you will be part of the sales team within our Fragrances and Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.

Your main responsibilities are :

To embody Chanel values and DNA

·  Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
·  Co-create stories with and for clients, share the brand culture and blend it with the clients’ personal story
·  Constantly follow latest Beauty trends and be pro-active in self-learning 
·  Be a brand ambassador by respecting our grooming guidelines at all times

To surpass client expectations

·  Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel’s rituals and standards
·  Ensure clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty
·  Develop cross-selling among all categories in the boutique
·  Handle client complaints and requests effectively and according to guidelines
·  Build your own client database and consistently focus on clienteling alongside your Manager
·  Actively participate in events and workshops organized for clients

Boutique Operations

·  Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
·  Understand and participate in the operations of the Boutique and provide your Manager with appropriate reports
·  Collaborate with others and contribute to building the success of the Boutique by achieving sales targets and KPIs

You are a Beauty Advisor with 3-5 years of experience within a high-end or Luxury Fragrances and beauty Retail environment.

You are passionate about make-up and beauty overall and have a strong understanding of excellent client experience. Your interpersonal, communication skills and sense of initiative, along with a strong intercultural approach will be real assets to succeed in this position.

Fluency in English and Arabic is a must

Permanent position based in Abu Dhabi

Make every future a success.
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