Offers “Chanel Fr”

35 days agoChanel Fr

Assistant Manager, Fragrance and Beauty Boutique - King of Prussia

  • King of Prussia (Montgomery County)

Job description

Be a critical part of our Fragrance & Beauty (F&B) community at CHANEL – “the ultimate House of Luxury.” You will play a leading role in the F&B Boutique located in King of Prussia, PA by driving exceptional client experience through leadership, operational excellence and coaching while demonstrating a passion and curiosity for beauty. 

 

People Leadership & Development   

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Key partner to Boutique Director, help to develop and lead team in conjunction with Boutique Director. Assume oversight of the boutique in the Director’s absence. 

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Successfully lead the team on the sales floor and support in floor coverage by demonstrating and providing superior service to every client, every day. 

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Foster a positive working environment that encourages diversity, mutual respect and team collaboration and is free of discrimination and harassment. 

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Leverage fluency in product, service and artistry skills to coach and support the team, elevating their skills and expertise to deliver an exceptional client experience. 

 

Business Development & Operations  

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Manage time, establish priorities and delegate effectively in support of Boutique Director. Time spent should be 60% on the Sales Floor and 40% on Back of House operations 

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Responsible for all operations of the sales floor including stock/re-stocking needs, areas of pride, etc.  

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Execute all operational responsibilities to ensure effectiveness and efficiencies across the board. 

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Operations lead for MMS system, communicating inventory and supply needs to Boutique Director, receiving and checking in inventory, shipping and receiving and damages, etc. 

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Establish and maintain an organized and controlled stock storage system. 

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Point person on all Standard Operating Procedures; uphold team to all standards and educate as needed 

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Establish relationships with key corporate partners for ongoing operational support and day to day needs 

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Key part in annual inventory reporting with partnership from the store team. 

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Assist Boutique Director in all event planning, coordination, orchestration and execution  

 

Client Experience   

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Assist with creating a culture of service; provide a unique and memorable in store and after sales experience to every client, every day and at every point of sale 

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Foster a culture of building relationships and personalizing client experiences 

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Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa. 

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Co-ownership of all brand image, hygiene standards and visual merchandising requirements 

· 
Attend seasonal seminars hosted by Education Executives and corporate meetings. 

 

Energized By:  

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Working in a highly  collaborative  retail environment 

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Have a passion to  build  long lasting  relationships  

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Make things beautiful  by providing the ultimate experience in store 

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Shows  fearless curiosity  and has a willingness to learn and develop others 

 

Position Requirements  

· 
Bachelor’s degree preferred, Highschool degree or GED required 

· 
3+ years of leadership sales experience in a retail luxury environment and/or operational role preferred 

· 
Strong organizational and communication skills 

· 
Detail oriented and operationally savvy 

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Ability to coach and lead 

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Ability to handle multiple tasks and meet tight deadlines concurrently 

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Must have flexible schedule with the ability to work late nights, weekends and some holidays 

· 
Ability to lift-up to 10-20 pounds and stand for extended periods of time throughout the day

Make every future a success.
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