Technical Writer

Job description

Position Description:

CGI Federal is a dynamic and forward-thinking company specializing in end-to-end consulting services for the Federal Government. We take pride in building high-quality, scalable software, and we are looking for talented individuals to join our team. As we continue to grow, we seek a skilled Technical Writer to help document our products and ensure our end users can effectively use our software. We are looking for a detail-oriented and experienced Mid-Level Technical Writer to produce clear, concise, and accurate documentation for our software applications. The ideal candidate will have a deep understanding of complex technical concepts and the ability to translate them into clear, user-friendly documentation. As a Technical Writer, you will be responsible for creating and maintaining a variety of documentation for both internal stakeholders and external customers. This includes user manuals, Operation manual, API documentation, release notes, training materials, and system specifications.
This position can be located remotely anywhere in the U.S.

Your future duties and responsibilities:

• Create, maintain, and update comprehensive software documentation including user guides, API documentation, system manuals, technical specifications, and system operations guides.
• Work closely with engineers, developers, and product managers to translate technical information into user-friendly content for a range of audiences, including non-technical users and developers.
• Analyze and understand complex software products and features to effectively communicate functionality through documentation.
• Ensure accuracy and consistency of all technical content by conducting thorough reviews and adhering to style guides and documentation standards.
• Collaborate with cross-functional teams to gather information, clarify technical details, and stay up to date on new features and releases.
• Contribute to content strategy, proposing improvements to documentation processes, tools, and structure to better meet user needs.
• Utilize tools like Adobe FrameMaker, Microsoft Word, or other authoring software to create

Required qualifications to be successful in this role:

• Bachelor’s degree in English, Technical Writing, Communications, Computer Science, or a related field.
• 3-5 years of experience as a Technical Writer, with a strong focus on documenting software and/or technology products.
• Proficient in creating technical documentation for both technical and non-technical audiences.
• Familiarity with API documentation tools like Swagger, Postman, or similar.
• Excellent written and verbal communication skills, with an ability to simplify complex information.
• Knowledge of software development concepts, such as Agile, APIs, version control, and programming fundamentals.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently as well as collaboratively in a fast-paced environment.
• Education: Bachelor’s degree in Technical Communication, Computer Science, or a related field.
• Experience: 2-5 years of experience as a Technical Writer in a software or technology company.
• Strong Writing Skills: Excellent grammar, spelling, and proofreading
Desired qualifications/non-essential skills required:
• Experience documenting SaaS applications, APIs, or complex enterprise software systems.
• Familiarity with version control systems such as Git or GitHub.
• Experience in writing online help systems and knowledge base articles.
• Basic understanding of programming languages (e.g., Python, Java, or C#) to communicate effectively with software developers.
• Experience with graphic editing tools like Adobe Illustrator or Visio for creating diagrams or workflows.
• Experience writing documentation for APIs, SDKs, and other developer-oriented materials.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 - $121,900.00.
CGI Federal anticipates accepting applications for this position through Dec 30, 2024.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
Due to the nature of this government contract, US Citizenship is required.
#CGIFederalJob
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Skills:

·  Application Design
·  Business Process Analysis
·  Data Mapping

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.