System Administrator L2 - Virtualization

Job description

Job Description

System Administrator L2 - Virtualization

Position Description
Start date: asap until March 31, 2019 with option to extend for an additional year

Location: Ottawa

Must have a valid secret clearance

Scope
This is for the provision of one or more Intermediate Virtualization System Administrator(s) to provide day-to-day operations, installation, maintenance and support services for ongoing operations and projects on various platforms. Support will be required on-site and/or on an “on-call” basis, including some overtime.
May work on various platforms at the same time.
The following platforms are in scope (but not limited to):
(a) Citrix XenApp / XenDesktop, VMware Operating systems 4.1/5.x/6.x/current version, MS Hyper-V Your future duties and responsibilities
The services of the Intermediate Virtualization System Administrator are:
(a) Second and third level support (Installation, configuration, analysis, maintenance and support), primarily (80% of time spent) supporting at least two of the following: Citrix XenApp / XenDesktop, VMware Operating systems 4.1/5.x/6.x/current version, MS Hyper-V systems operating in a networked environment utilizing Internet based technology;
(b) System Management including System Installation, Configuration, Administration, Analysis and maintenance;
(c) Documentation development and maintenance for software installation, migration and operations;
(d) Perform Project Management as it relates to a System Support environment;
(e) Provide support to multiple partners and clients including application development teams;
(f) Monitoring and processing of service management systems such as Infoman/ECD and responding to Incident Reports (IRs), Requests for Changes (RFCs), Problem Reports (PRs) and Solution Requests (SRs) within defined SLAs;
(g) Analyze business requirements/technical incidents/problems, design and implement sound solutions;
(h) Other related tasks as directed by the Virtualization Operations Manager;
(i) The Contractor(s) must create and maintain the following deliverables:
Documentation (such as, but not limited to: Weekly Status Reports, Installation procedures and Build Books, Maintenance procedures, Specifications and standards, Design documentation, Solution and Implementation Requests; Support procedures, backup and restore procedures, etc)
The Contract Authority will ensure that the Intermediate Virtualization Systems Administrator has full access to all relevant resources and documentation. Required qualifications to be successful in this role
MANDATORY

The System Administrator must clearly demonstrate over six (6) years of experience working as a System Administrator in a VMWare or Hyper-V environment.

The System Administrator must clearly demonstrate having worked on one (1) project with a continuous (full-time equivalent) work effort duration of 12 months or greater, in the last three (3) years, as a System Administrator in a shared services* Midrange** environment that provides support to large organizations organizations

The System Administrator must clearly demonstrate a minimum of three (3) years of experience in the last six (6) years conducting performance monitoring for a VMware or Hyper-V virtual server environment.

The System Administrator must clearly demonstrate a minimum of three (3) years of experience, in the last six (6) years, using enterprise tools for each of the following:
• Ticketing
• Monitoring
• Backups
The proposed resource must clearly demonstrate a minimum of three (3) years of experience performing PowerShell scripting for VMware or Hyper-V. Build your career with us.

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CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills

Reference

616833