Offers “CGI”

Expires soon CGI

System Administrator Assistant - 2nd Shift - Tucson Passport Center

  • Tucson (Pima County)
  • Infra / Networks / Telecom

Job description

Job Description

System Administrator Assistant - 2nd Shift - Tucson Passport Center

Position Description
The Systems Administrator Assistant (SAA) position is an IT generalist position that provides day-to-day operational support for Windows 2008 Server, Windows 7 workstation, end-user desktop support within a DoS Passport Book Production Facility (BPF). The SAA, under the direction of the Systems Administrator, will answer help desk calls and act as a liaison between local government and contract staff, providing Tier2/Tier3 support. Desktop support includes, but is not limited to, TDIS-PD, MS Office 2010, MS Access 2010, Adobe Acrobat, Symantec A/V software, MS Sharepoint and other DoS-specific client and web-based applications. Your future duties and responsibilities
Per direction from the Systems Administrator, SAA will implement agency and Department of State management policies, security policies and procedures, and operating procedures as defined by Passport Services, Passport Systems, Consular Affairs, and other bureaus or offices (e.g. Diplomatic Security, Information Management Liaison, etc.). Performance of various tasks and major assignments related to Passport production operations and/or the Passport systems network operations including, but not limited to, adjusting site configurations to meet changing compliance requirements; managing site security configurations; coordinating with site management upcoming or ongoing site audits or inspections; and working with agency management to streamline and optimize system operations balancing system security, system operations, and workflow requirements.

Working under the direction of the on-site System Administrator regarding adjustments to production workflow, adjustment to user actions or reactions to system operations, and may need to adjust various workstation operations or configurations to accommodate changes in system requirements, changes in security requirements, or changes in network or site configurations. With the concurrence of site management, adjust maintenance schedules and/or ordering of repair parts with the hardware technician to optimize or facilitate improved workflow operations for limited periods of time. Required qualifications to be successful in this role
Formal computer training or a technical certificate from and accredited college or university
Minimum three (3) years hands-on PC use and troubleshooting
Minimum two (2) years recent experience with LAN/WANs, micro-computer communications, and Windows AD Administration, to include network programming language, and DBMS software
Extensive troubleshooting and user support experience in a MS Windows environment
General understanding of Windows Operating System and MS-Office applications
General understanding of scanning software and devices
Ability to work independently
Able to lift and carry 35lb, boxes and/or equipment
Ability to successfully complete a Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment
Possession of an INTERIM SECRET security clearance is required to begin employment; Ability to maintain a SECRET security clearance is required for continued employment
US Citizenship is required
Must have an Associates Degree AND a minimum 3 years directly related experience
Able to lift and carry 35lb, boxes and/or equipment

Desired knowledge, skills, abilities, and competencies:

An advanced degree in a related field.
Experience in working with the Government.
Experience in training and writing documentation Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

Reference

550553

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