Senior Business Analyst

Job description

Position Description:

CGI is looking for a Senior Business Analyst . The future colleague will ensure that business needs are translated into structured functional designs that can be implemented efficiently within existing systems and architectures.

Your future duties and responsibilities:

• Lead country discovery activities to understand local checkout processes, fiscal requirements, payment methods, and operational constraints.
• Promote the adoption of the standard project solution, challenging deviations where existing capabilities can be used.
• Identify and document functional gaps between country needs and the standard solution.
• Cluster and categorize gaps (e.g., legal, operational) to support prioritization and solution design.
• Structure and document country requirements, constraints, and business processes to support solution design and decision making.
• Act as the bridge between discovery squads/country stakeholders and engineering squads, explaining the problem domain, business context, business processes, and expected business value to support informed technical solution design and rollout decisions.
• Support prioritization discussions by providing context on country requirements, regulatory constraints, and rollout dependencies.
• Support root cause analysis for country-specific issues and rollout problems, helping identify sustainable solutions.
• Maintain clear documentation of requirements, decisions, and functional flows.

Required qualifications to be successful in this role:

• Strong experience in business analysis for complex software systems.
• Strong ability to analyze business processes and operational workflows.
• Experience conducting discovery workshops and stakeholder interviews.
• Ability to structure and document business processes, constraints, and requirements clearly.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Ability to use data, KPIs, and operational insights to support prioritization and rollout decisions.
• Strong communication skills to explain business concepts and problem domains to technical teams.
• Experience working with engineering teams in an Agile environment.
• Understanding of retail or checkout systems.
• Understanding of fiscal or regulatory requirements for POS systems.
• Very good English communication skills (written and verbal).

Nice to Have:

• Understanding of country-specific fiscalization requirements and related technical constraints.
• Understanding of payment systems and EFT integrations.

What you’ll find at CGI:

• Financial Perks: Invest in your future with a share purchase plan co-funded by CGI, and the flexibility to cash in at any time
• Full Healthcare Package: Take care of yourself and your family with our healthcare and dental subscription, and life insurance covering medical needs for both you and your children.
• Convenient Online Platform: Explore the Benefit online platform, where you can easily book, get tickets, access online courses, receive meal vouchers, arrange medical services, and explore hobby facilities.
• Continuous Learning: Shape your skills based on your interests through our internal Learning Platform: CGI Academia. Learn up to 9 different languages with goFLUENT on CGI Academia.
• Mental Health Support: Benefit from our Member Assistance Program (MAP) - a confidential support service that helps you tackle professional and personal challenges at no cost to you.
• Library at Office’s Doorstep: Immerse yourself in knowledge with Bookster, the first public modern library delivering books right to the company’s door.
• Rewards for Referrals: Extend your network – refer your friends and earn a bonus through our rewarded referral program.
• Volunteer Opportunities: Make a positive impact by enrolling in CGI for Good, our internal platform, participating in various volunteering activities.
• Leave Policy: Enjoy between 21 to 24 days of leave, depending on your seniority
• Accessible Office Location: Join us in Bucharest, at The Bridge Building, near Grozavesti metro station, away from the crowded areas, where you'll find a friendly working environment.
• Flexible Work Setup: Enjoy the best of both advantages with our hybrid work model.

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.