Salesforce Sr. Business Analyst (w/Einstein)
CGI is looking for Salesforce Business Analysts who will be responsible for understanding business requirements, partnering with development resources on needs, defining and creating reports and dashboards within the Salesforce platform, and working hand in hand with Change + Adoption team to drive utilization of the tool, including within Sales Operations.
Your future duties and responsibilities
Required qualifications to be successful in this role
Resource must have strong documentation skills, capturing discovery from stakeholder meetings, defining scope, developing process flow diagrams, and solution approaches. Resource must be able to review/inspect data to validate accuracy, modify reports and dashboards for changing business needs, review reports to ascertain adoption of tool, draw conclusions from the data and recommend action to the Change team. Understanding of Salesforce Sales Cloud, CRM reports and dashboards, and client sales processes are critical; SFDC Admin Certification is a plus.
This Business Analyst will also need Tableau experience. We are looking for a hands on keyboard expert level resource that can provide production and strategic support while helping to advance the skills of our current team.
• Tableau CRM Technical Content development: building demonstration assets using Tableau CRM software
• Tableau CRM Enablement: working with the Salesforce-Tableau Enablement team to develop and deliver various enablement curricula for Tableau CRM
• Data curation: finding, fabricating, cleansing, and structuring data to tell stories that describe business performance
• Skill development: working with pre-sales consultants face-to-face to drive better demo delivery expertise
• Collaboration: working alongside colleagues from across Tableau, Salesforce, and customer and partner organizations
• Mentorship of current employee resources in growing our internal team capabilities.
Knowledge and skill requirements:
• Passion for high-quality deliverables, including not just technical constructs but written documentation and videos.
• Tableau CRM, Salesforce Core, Tableau Desktop, Server, and Prep skills, as well as other Tableau tools: CMT, Catalog, Conductor, Bridge, etc.
• Ability to be assigned multiple concurrent deliverables and execute them to completion
• Data storytelling
• Familiarity with near-neighbor technologies: AWS, cloud, relational database, SAML, Heroku, web development, among others
This role can be located anywhere in the US however, preferred locations are Dallas, Texas and Atlanta, Georgia.
Est. Hourly Rate Range (Colorado Only)- $60-65/hr
*Disclaimer: In accordance with Colorado’s Equal Pay for Equal Work Act, effective January 1, 2021, a good faith hourly or base salary range must be posted for all positions where the work may be performed in the state of Colorado. Therefore, this good faith salary range will only apply where this described position will be performed in the state, and should not be considered the compensation range in other locations or for other positions.
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· Business Analysis
· Salesforce Sales Cloud