Quality Analyst

Job description

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Position Description:

CGI is looking for a skilled Quality Analyst for data testing across insurance platforms like Applied Epic with Ivans and AL3, Guidewire, and Salesforce FSC. In this role, you'll build automated frameworks to validate data accuracy, support cloud migrations, and integrate testing into CI/CD pipelines.

If you're passionate about data integrity, regulatory compliance, and driving quality across underwriting and billing—this is your chance to make a meaningful impact.

This is a Full Time Employment Opportunity based in Indianapolis, IN

Your future duties and responsibilities:

• Participate in the development of of ams/pas data testing data testing frameworks to validate data pipelines across ETL/ELT processes.
• Ensure data accuracy, completeness, and consistency across systems such as Applied Epic, ivans download, Guidewire, and integrated platforms like Salesforce FSC.
• Build automated testing solutions to validate large volumes of policy, claims, billing, and customer data in real time.
• Leverage tools such as Great Expectations, Soda, or custom Python/SQL test harnesses to automate quality assurance processes.
• Validate data migration efforts from legacy systems (e.g., on-prem databases, flat files) to cloud platforms such as AWS, Azure, or GCP.
• Ensure that all data transformations, mappings, and business rules retain fidelity during cloud transitions.
• Integrate data testing into DevOps pipelines using Jenkins, GitHub Actions, Azure DevOps, or similar tools.
• Support continuous integration and delivery practices by automating regression, smoke, and sanity testing on data assets.
• Design reusable synthetic and masked data sets for comprehensive and compliant test coverage.
• Develop self-service test data provisioning models to support QA, UAT, and SIT phases in insurance data projects.
• Work closely with data engineers, QA teams, and business analysts to understand evolving data requirements and downstream impacts.
• Serve as the data quality advocate across the personal lines business—underwriting, claims, billing, and customer service.
• Strong knowledge of Insurance Pricing, Quoting, comparative rater manual testing knowledge
• Worked on testing Agency to Carrier testing and binding, issuance process and workflow for personal lines,
• Validate APIs and batch integrations between Applied Epic, Ivans Download, AMS Platforms, Vertafore, Guidewire PC, DC, and external platforms like Salesforce FSC, or partner portals.
• Ensure that customer and policyholder data flows correctly through system interfaces and matches expected formats and rules.
• Use anomaly detection techniques and tools to flag irregularities in premium, claims, and customer data early in the lifecycle.
• Recommend and help implement fixes or automated alerts to reduce operational and regulatory risk.
• Support regulatory audits and reporting by ensuring lineage, traceability, and testing documentation is always current.
• Assist in maintaining data integrity for compliance with NAIC, HIPAA, CCPA, GDPR, and other standards.
• Explore and adopt AI-driven testing tools, predictive QA models, and shift-left testing techniques.
• Collaborate with data testers and contribute to a culture of quality-first development and data assurance.

Required qualifications to be successful in this role:

• 3–4 years of hands-on experience in data testing, guidewire datasets, or quality engineering, preferably within the insurance industry.
• Strong domain knowledge in Personal Lines Insurance (Auto, Homeowners, Renters, etc.), including policy, billing, and customer data.
• Applied Epic – understanding of agency management system data structure.
• Guidewire (Policy Center) – familiarity with data schema, business rules, and integration points.
• Exposure to Salesforce Financial Services Cloud (FSC) or Salesforce CRM data models (add-on but highly desirable).
• Understanding of insurance data flows, regulatory reporting, and compliance needs.
• Strong expertise in SQL for data profiling, validation, and comparison across systems.
• Great Expectations, Datafold, Soda, Informatica Data Quality, or Talend DQ.
• Proficiency in at least one scripting language (e.g., Python) to build custom validation tools or test scripts.
• Familiarity with ETL/ELT testing for data pipelines developed in tools like dbt, Apache Airflow, Informatica, or Talend.
• AWS (Glue, Redshift, S3), Azure (Data Factory, Synapse), or GCP (BigQuery).
• Understanding data warehousing, Lakehouse architectures, and cloud-native data processing frameworks.
• Ability to test data across multiple systems and APIs, validating end-to-end data movement from source (e.g., Guidewire) to target (e.g., warehouse or BI tool).
• Familiarity with API testing tools like Postman, SoapUI, or REST Assured (especially for validating insurance platform integrations).
• Knowledge of data privacy and compliance testing practices related to GDPR, CCPA, HIPAA, and NAIC guidelines.
• Ability to support audit trails and test documentation for regulatory data flows and reports.
• Experience integrating data testing in CI/CD pipelines using Jenkins, GitLab, Azure DevOps, or similar tools.
• Understanding of Agile and Scrum methodologies; ability to participate in sprint planning and deliver iterative test coverage.
• Strong analytical thinking and attention to detail in identifying data anomalies and root causes.
• Effective communication skills to collaborate with QA, data engineers, product owners, and business analysts.

Education: Bachelors Degree in computer science or related field

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $61,900.00 - $108,300.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
•Learning opportunities and tuition assistance
• Wellness and Well-being programs

Skills:

·  ETL
·  Personal Lines Insurance
·  Service Cloud

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.