Junior Application Support Analyst

Job description

Job Description

Junior Application Support Analyst

Position Description
Be part of something rewarding and join our busy Application Support team for one of our local government clients based in Melrose. Here you will support and develop a range of business applications and websites.

Your future duties and responsibilities
The applications you will be supporting run on a mixture of Windows and Unix Servers with SQL and Oracle databases. You will be required to understand the operation of the various applications and their interactions, and you will be required to trouble-shoot incidents and defects. The successful candidate will also be required to assist with system upgrades and patches. These patches and upgrades normally occur during normal working hours; however there may be the occasional requirements to work in the evenings and weekends.

Required qualifications to be successful in this role
The ideal candidate for this role will have previous experience of an application support role. It would be ideal if this was within local government or within a public sector organisation, however that is not an essential requirement. Experience of working with either SQL or Oracle is essential. Windows Server experience and HTML/CSS experience is also essential.

Other desirable experience includes Unix/Linux support, ERP systems support, Local Government Applications, web skills such as JavaScript/JQuery, and experience of SharePoint or BizTalk.

Familiarity with ITIL processes and requirements is quite important, and a good working knowledge of MS Office products is desirable.

The successful candidate will be expected to demonstrate an ability to learn in a self-directed way. They must also have the ability to work with third parties, as well as other CGI teams (Development and Test teams) in order to investigate defects as they arise and then be able to determine solutions.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Skills

Reference

591400