IT Security and Network Monitoring Technician
CGI is actively seeking an IT Security and Network Monitoring Technician to support the network/systems monitoring of IT network and server services for various service units.
Your future duties and responsibilities
• Network/Systems Monitoring and Management: The IT Security and Network Monitoring Technician shall apply expert working knowledge of IT systems and policies and continuous systems monitoring:
o Monitoring servers, network components, and other Data Center components for potential problems and anomalies.
o Assisting with the development of system architectures and project plans.
o Developing and maintaining thorough documentation for the systems they support.
o Perform systems design, implementation, and performance optimization of the NetCool/Tivoli Business Service Manager (TBSM) suite of applications in order to create system performance and availability dashboards for technology infrastructure components and critical applications.
o Provide technical analysis of current network component configuration for completeness and best practice as it applies to the development of enterprise level and application specific performance and availability dashboards.
o Provide initial system design and implementation documentation for the system element network management system as well as the enterprise level and application specific system performance and availability dashboards. Update documentation based on any "field-engineered" changes.
o Maintain and update documentation for the NetCool/TBSM suite. All updates shall confirm to the process and include updates to the following documentation:
Disaster recovery procedures
User generated requirements
High level and detailed designs
Detailed project scheduled
Tool transition document
Standard operating procedures
Daily health check
o Assists with systems monitoring, notification, tracking, and status communication from problem detection through resolution. Integrating the output of existing monitoring tools into a single user interface provides for centralized notification functions, event correlation and status updates.
o Continuous tracking and monitoring. This includes proactive steps such as checking log files, monitoring changing circumstances, analyzing repeating events, and fine-tuning threshold settings.
• Network and Security Systems Operations: The IT Security and Network Monitoring Technician shall apply an expert working knowledge of all IT security directives and policies for the reaccreditation of IT systems and continuous monitoring support in order to:
o Developing and maintaining thorough documentation for the systems they support
o Assisting with implementation and maintenance of security technologies and components as requested
o Assisting with information security incident response as requested
o Provide Program of Action and Milestone (POAM) remediation analysis and status reports for infrastructure systems
o Provide written reports of best practice recommendations to support the enhancement of technical, administrative, and operational security controls for infrastructure systems
o Provide a written report identifying best practice recommendations to support continuous monitoring efforts for infrastructure systems
Required qualifications to be successful in this role
• U.S. citizen
• Minimum 3 years experience in IT security and network monitoring
• Shall have the ability to effectively communicate both orally (in common English narration) and in writing (to include technical documentation).
• Shall have the ability to manage multiple projects, work under pressure and tight deadlines, work independently, and work in a team environment.
• Shall be proficient in Microsoft® Office with particular emphasis on Microsoft® Word®, Excel®, PowerPoint®, and Project®, and other applicable database and office automation products.
• Shall be able to obtain a favorable determination from the Background Investigation.
• Willingness to ask questions, find out information, seek understanding from others
• Cooperative attitude in a team environment
• Sufficient communication skills to create operational documentation and system diagrams
• Experience with NetCool/Tivoli Business Service Manager (TBSM) suite of applications
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com .
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CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
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