IAM Quality Analyst

Job description

Position Description:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Qualification
Total Experience: 4-7 years
Mandatory Skills: IAM Quality Analyst- Sybase, MS SQL, Identity & Access Management
Recommended Skills: SailPoint, CyberArk

Your future duties and responsibilities:

Role Summary
The IAM Quality Analyst will primarily work on the Identity & Access Management Continuous Improvements initiative from June to December 2025, to stabilize and enhance the existing SailPoint IdentityIQ (SAM) environment, ensuring it supports secure, accurate, and efficient identity lifecycle management. The effort aims to improve data quality, reduce operational risks, and lay the foundation for automation and future scalability across Sun Life’s identity infrastructure. This initiative also seeks to maximize Sun Life’s existing investments in SailPoint, CyberArk, and AWS by aligning identity governance capabilities with business and security objectives.
You will work with the CI Project team (combination of Cyderes & Sun Life resources) & other technical resources eams (IAM Operations, EET team (AD), HRIT) to test and translate business/technical requirements for changes and deployments, ensuring all established security controls are executed and enforced as it applies to Identity Access Management tools and access. The responsibilities will also include promotion and enforcement of the Logical Access Security Standards in accordance to set procedures.

Main Accountabilities
• Design & execute test cases for SIT and UAT, for functional changes
• Ensure that products and services meet industry standards, regulatory requirements and user expectations

• Liaise with different areas of the project team (Devs, BAs, BAU, Product Owners, etc.)
• Provide updates at daily stand ups and functional calls
• Record accurate test results in JIRA & capture evidence
• Stay on the forefront of industry knowledge and share learnings with team members

Skills
• Strong understanding of software testing methodologies and best practices

• Experience in using Identity and Access Management suite or other access provisioning tools
• Familiarity with computing platforms, operating systems and databases, including Windows, UNIX, Azure, CyberArk, Databases (Oracle, Sybase, MS SQL), Mainframe, Lotus Notes, SAP and Active Directory user access administration protocols
• Knowledge on Java programming and SQL
• Experience with Agile and Scrum methodologies

• Ability to work in a team environment

• Proven ability to troubleshoot technical problems
• Ability to work in a demanding environment by prioritizing tasks and escalating/communicating issues as required
• Ability to seek assistance to overcome obstacles
• Fluency in English with excellent written and verbal communication skills

Required qualifications to be successful in this role:

Requirements
• 3+ years of experience in a QA role
• 3+ years of experience working in IT Security related projects, access controls, Identity and Access Management
• University Degree (Bachelors) in Computer Science, IT or a related field
• This role requires availability to work during Eastern Standard Time (EST)

Skills:

·  SQL
·  Agile Testing
·  CyberArk
·  SCRUM

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.