Asset Management Administrator

Job description

Position Description:

We need to increase our capacity to satisfy growing client demand globally and are looking for top talent. To help our clients succeed through outstanding quality, competence and objectivity, providing thought leadership and delivering the best services and solutions to fully satisfy client objectives in information technology, business processes and management. In all we do, we foster a culture of partnership, entrepreneurship teamwork and integrity, building a global world class information technology and business process services company.

Here is an opportunity to join our Asset Management Team which delivers IT configuration and Asset Management services, to GIS, to effectively manage their Data Center or client assets.

KEY RESPONSIBILITIES :

- Record IT Assets, along with their attributes and movement, from procurement to the disposal, in the Configuration Management Data Base (CMDB);

- Manage assigned tasks and/or Service Requests, including incidents and change requests, which involve:

o Creation/modification of Configurations Items (CIs) in the CMDB;

o Adherence to the established processes, procedures and tools;

o Analysis of issues or client requests to ensure quality, accurate and complete data;

o Resolution of client and/or Asset Management issues;

o Validation and physical audits of hardware equipment in Data Centers.

REQUIREMENTS :

- Knowledge of IT Assets, specifically data center equipment and CI hardware;

- Strong analytical skills and detail-orientated;

- Strong communication skills in English and French;

- Very good team player;

- Autonomous and proactive;

- Very good time management, task planning and prioritization skills;

- Focused on quality customer service.

EDUCATION AND EXPERIENCE :

- Previous experience in IT Asset and Configuration Management function

- strong/advanced knowledge in Excel;

- Good knowledge of Microsoft Office suite

- Working knowledge of BMC Remedy – ITSM; BMC-Service Desk Express

- Knowledge of ITIL & Sharepoint would be an asset;

- IAITAMS Certification would be an asset.

- Financial and asset concepts (ie. Depreciation, fixed assets)

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.