Accounts Receivable Analyst

Job description

Segment

Corporate & Functions
Role synopsis

The Accounts Receivable Analyst job exists to execute Accounts Receivable processes, ensure timely and accurate recording of account receivables into ledgers, customer account administration, and for the collection of dues and past due's, ensuring that BP's credit risk exposure is minimised
Req ID

77379BR
Location

South Africa - Western Cape - Cape Town
Is this a part time position?

No
Relocation available

No
Travel required

No
Key accountabilities

Functional
•Execute day-to-day accounts receivable and credit operations to ensure delivery meets customer expectations and cash collection performance targets.
•Perform daily collections duties on due and past due invoices, receipting and allocation of payments received on BP bank account, credits, adjustments, deductions and payment discrepancies, returned funds for all assigned accounts. Ensuring adherence to policies and procedures Ensure that the collections are up to date current credit terms are met. Monitor overdue customers and make contact where required to help resolve overdue status.
•Ensure the daily managing of prepaid accounts, daily account reconciliation, order tracking and verification of payments received on BP bank account by complying with BP's order releasing practise.
• Manage order blocks, review / resolve all credit-held orders or customer restrictions and inform customer service and / or sales as appropriate
•Process returned funds, deductions, other differences and transactions for exception cases, escalate as required.
•Ensure customer accounts are reconciled (Cash & Term) and filed with relevant supporting documentation
•Monitor and action daily overdue accounts, unapplied cash, unapplied receipts and credits, over credit limit, accounts receivable aging balances, or delinquency and work with customers to reconcile issues and escalate when necessary. Ensure timely resolution of account queries/disputes.
•Obtain customer payment confirmation and provide inputs into Cash Flow Forecast.
• Ensure that the customer contractual obligations are correctly applied in ISP/JDE .
• Ensure that non fuels invoices are processed for the various businesses and collected.
• Liaising with the business and customers on a regular basis to ensure timely collections and query resolution. Establish and maintain strong relationships with the sales teams and customers.
• Provide inputs to the Risk team in order to manage credit risk and limits
• Accurately store, track, maintain and retrieve data. Support preparation of documents / adjustments for monthly, quarterly and year-end close.
• Provide Customer responsive service levels, measured by productivity and telephony targets.
• Ensure compliance with Standard Operating Procedures, SOX and BP credit policiesat all times
•Provide key business insights and management information that leverages process performance indicators that include overdue analysis, weekly credit commentary, payment performance data and monthly reports.
•Analyse, determine root cause and apply appropriate resolution/ provide feedback on complex and non-routine customer issues that are escalated from business partners, team leads.

Service Management & Continuous Improvement
•Provide inputs to existing appraisal, monitoring and reporting procedures and monthly process performance indicators for the team to support standardization efforts.
•Highlight process gaps and inefficiencies; proactively seek solutions to increase productivity and / or level of service provided.
•Provide analysis and feedback regarding impact of new policies, new work, enhancements, etc. Identify gaps in current processes and assist in (at times leading) implementation of such changes.
•Provide inputs to the mapping and maintenance of end to end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for O2C Accounts receivable activities

Essential Education

Matric with credit management qualification preferred
Minimum 3 years' experience in Accounts Receivable and dealing with customer
Desirable criteria and qualifications

Accounts Analysis & Reconciliation-2
Accounts Receivable Management-2
Credit Management-2
Customer billing and invoicing-2
Customer Collections-3
Customer Inquiries & Dispute Resolution-2
Customer Service Delivery Excellence-2
Data Management & Control-2
Exception Management-2
Financial Transaction Recording-2
Inbound Document Management-2
Risk & Compliance Management-1
About BP

Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.
Application close date

24-Feb-2017
Sub-category

Accounting Services
Job category

Finance
Countries (State/Region)

South Africa - Western Cape

Desired profile

Essential experience and job requirements

Proven track record of effective team work
Effective communication and negotiation skills
Strong /credit management reconciliation skills

Other Requirements (eg Travel, Location)

There are no additional requirements. Please respond with N/A below.