Vendor Support Administrator - Bnp Paribas - Bristol - Wizbii

Vendor Support Administrator

  • By Bnp Paribas
  • Bristol (United Kingdom)
  • Communication / Community Management / Advertising

Job description

DEPARTMENT - TS VENDOR SUPPORT
LOCATION - BRISTOL
CONTRACT TYPE - PERMANENT

BACKGROUND
BNP Paribas Leasing Solutions helps companies to expand their business capabilities by offering tailored leasing and finance solutions. Our expert teams partner with equipment vendors that are looking to grow their sales, and businesses that require outsourcing services for assets within a number of key markets. We're a European leader in leasing, backed by the stability of the BNP Paribas group.

WHAT AM I ACCOUNTABLE FOR?
Responsible for providing administrative support to both Internal Sales and Operations, providing outstanding service through timely and accurate management of tasks. Understanding a number of key processes within the business in order to operate efficiently and in line with business requirements.

MY KEY ACTIVITIES
· Managing all tasks within SLA's as set out by Vendor Support Manager
· Administration of Inbox, responding to requests quickly and accurately
· Updating internal systems including Lease Offers, CRM and Siele
· Management of prepayment reporting and administration
· Reporting as set out by Vendor Support and Internal Sales Manager
· Assisting with any project administration as required
· Logging and distribution of post on a daily basis.

MY EXTERNAL CUSTOMERS
Introductory Sources
Vendors
Manufacturers
Resellers

MY INTERNAL CUSTOMERS
Internal Sales
External Sales
Funding

MY EXPERIENCE
Strong service delivery approach
Attention to detail
Ability to prioritise tasks
Experience in an office environment
IT skills including word and excel
Ability to maintain the highest standards under pressure

MY ENVIRONMENT
Working in a busy, open plan office.
Normal working hours are 9.00 to 17.30 Monday – Friday; however we operate on a shift system from 8.00 to 18.00 each day. Additional hours will be required on an ad-hoc basis.
Dress code is business formal Monday-Thursday, business casual on a Friday.

MY ADDITIONAL RESPONSIBILITIES
· Any other ad-hoc duties as required by my Line Manager
· Responsible for adhering to policies, procedures, guidelines and the internal control framework established to guide the operation of their function in addition to regulatory compliance requirements.

WHAT CAN I EXPECT
On joining the company I will attend a Company Induction which will introduce me to the different areas of the business and what they do.

Have regular performance reviews with my line manager; this will include a mid-term and end of probationary review and regular one to one catch ups.

I will be expected to complete annual online Compliance training modules via My Development, our online training platform and will continue to receive on the job training throughout my career.
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About Bnp Paribas

Acteur majeur de BNP Paribas la Banque de Détail en France (BDDF) place la satisfaction client et la capacité d'innovation au cœur de son modèle commercial. Son dispositif commercial se compose d'Agences dédiées aux particuliers et entrepreneurs de Centres de Banque Privée de Centres d'Affaires Entreprises d'une Banque en Ligne et de Centres spécialisés en charge du Traitement des Opérations. Le réseau d'agences accompagne ses clients particuliers et professionnels dans leurs projets que ce soit en termes de banque au quotidien ou de projets plus complexes avec pour objectif de chaque instant leur pleine satisfaction.   Nous rejoindre c'est partager notre volonté de servir nos clients Vous suivrez une formation bac+5 et souhaitez travailler en conseil financier auprès d'une clientèle avertie ?  Dans le cadre d'une convention de stage de fin d'études nous vous préparons à devenir Conseiller Patrimonial   Le Conseiller Patrimonial est responsable de la gestion et du développement d'un portefeuille de clients particuliers et/ou professionnels. Il est l'interlocuteur privilégié en charge de leurs intérêts financiers juridiques et fiscaux.

1753 vacancies open at Bnp Paribas

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