BNP Paribas Cardif Services Portugal is currently seeking an IT Network Technician M/F for its NWM department, specialized in IT Support/ System Administration available to start asap.
Administrate the Systems of the Information System:
· Install, test, configure and provide technical advice on telecommunications systems;
· Plans network installations by studying technical specifications; preparing an installation schematic;
· Install workstations, peripheral equipment and software;
· Verifies service by testing and re-programming circuits, equipment, and alarms, identifying and correcting problems, conferring with engineers;
· Maintain daily performance of computer systems;
· Respond to email messages for customers seeking help;
· Ask questions to determine nature of problem;
· Walk customer through problem-solving process;
· Run diagnostic programs to resolve problems;
· Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
· Install computer peripherals for users;
· Follow up with customers to ensure issue has been resolved;
· Gain feedback from customers about computer usage;
· Run reports to determine malfunctions that continue to occur.
· Provide support to users for technical purpose;
· Provide the procedures and documentation necessary to a good running of the infrastructure.
Ideal candidate profile
Skills & Basic Features:
· Experience on Multinational environment
· Good knowledge in English written and verbal communication;
· Strong Team interaction;
· Ability to handle several tasks simultaneously and effectively;
· Strive continuously for customer satisfaction;
· Good capability of managing stress and conflicts and strong leadership;
· Aim to deliver high quality results;
· Good capability of managing stress and conflicts;
· Active listening and good questioning ability;
· Ability to plan and to prioritize workload;
· Be receptive and able to quickly adapt to operation changes;
· Other language (French)
Willing and able to work outside normal office hours under exceptional circumstances
Start date: ASAP
If your profile and motivations matches our needs, you feel motivated to join our company do not hesitate in sending us you application , we will be delighted to consider you for this position.
Please note that only applications submitted with:
• CV in English
• Certificate of Studies
will be considered and to move forward in the application process.