Expire bientôt Bnp Paribas

Customer Service Advisor

  • City of London (Greater London)
  • Community Management

Description de l'offre

About us

Owned by BNP Paribas, one of the world's top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we've achieved in recent years and the number of major industry awards that we've won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we're the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we'll help you steer from strength to strength.

About the role
You will manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery; Handle all queries within the established best practice and department procedures, referring for assistance when required.
The successful candidate will support and administer departmental tasks as required in a complete, efficient and productive manner, planning and organising own work as required.

Profil recherché

Qualifications :

About you

Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point.

We are looking for someone with superb customer service and relationship management skills gained in a similar office environment. Good organisational, planning and communication skills and the ability to be adaptable are also a must as your workload will be high and varied.

What's in it for you?
We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.

Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to the competitive £18,500 basic salary.

If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today.