Customer Service Advisor - Bnp Paribas - City of London - Wizbii

Customer Service Advisor

  • By Bnp Paribas
  • City of London (United Kingdom)
  • Communication / Community Management / Advertising
2018-09-19T12:33:54+0000

Job description

About us

Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer from strength to strength.

About the role
You will manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery; Handle all queries within the established best practice and department procedures, referring for assistance when required.
The successful candidate will support and administer departmental tasks as required in a complete, efficient and productive manner, planning and organising own work as required.

Seeked profile

Qualifications :

About you

Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point.

We are looking for someone with superb customer service and relationship management skills gained in a similar office environment. Good organisational, planning and communication skills and the ability to be adaptable are also a must as your workload will be high and varied.

What's in it for you?
We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.

Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to the competitive basic salary.

If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today.

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About Bnp Paribas

Acteur majeur de BNP Paribas la Banque de Détail en France (BDDF) place la satisfaction client et la capacité d'innovation au cœur de son modèle commercial. Son dispositif commercial se compose d'Agences dédiées aux particuliers et entrepreneurs de Centres de Banque Privée de Centres d'Affaires Entreprises d'une Banque en Ligne et de Centres spécialisés en charge du Traitement des Opérations. Le réseau d'agences accompagne ses clients particuliers et professionnels dans leurs projets que ce soit en termes de banque au quotidien ou de projets plus complexes avec pour objectif de chaque instant leur pleine satisfaction.   Nous rejoindre c'est partager notre volonté de servir nos clients Vous suivrez une formation bac+5 et souhaitez travailler en conseil financier auprès d'une clientèle avertie ?  Dans le cadre d'une convention de stage de fin d'études nous vous préparons à devenir Conseiller Patrimonial   Le Conseiller Patrimonial est responsable de la gestion et du développement d'un portefeuille de clients particuliers et/ou professionnels. Il est l'interlocuteur privilégié en charge de leurs intérêts financiers juridiques et fiscaux.

1540 vacancies open at Bnp Paribas

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