Audit & Quality Controller - Advert expires 12th August - Bnp Paribas - City of London - Wizbii

Audit & Quality Controller - Advert expires 12th August

  • By Bnp Paribas
  • City of London (United Kingdom)
  • Quality / Safety / Hygiene
2018-08-04T08:34:48+0000

Job description

About us

Owned by BNP Paribas, one of the world's top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we've achieved in recent years and the number of major industry awards that we've won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we're the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we'll help you steer from strength to strength.

About the role

To provide back office support to both internal and external customers by tracking the quality of the departmental data contributing to quality audits.

Duties will include:
· Analysis of departmental data – reporting on findings
· - Using results to contribute to overall QC program (supporting audit, team feedback)
· Running daily work loading reports
· Error reporting on all departmental data
· Support the creation of client reporting by ensuring data quality
· Ensure work is completed accurately and in line with departmental SLA's
· Actively seek and highlight process improvement opportunities to improve service delivery and ultimately, customer experience
· Provide support and guidance to other colleagues where necessary

Seeked profile

Qualifications :

About you

Here are the skills and experience necessary to be successful in this role:-
·  Excellent Microsoft Office skills including Excel at Advanced level along with Word and PowerPoint at Intermediate level
·  Excellent communication skills
·  Able to demonstrate an understanding or experience of cost and benefit analysis
·  Experience of operating with highly confidential and sensitive information with tact and diplomacy
·  Ability to communicate technical information to non-technical users clearly and concisely
·  Experience of reviewing, implementing and maintain efficient systems and processes
·  Able to demonstrate excellent attention to detail
·  Effective planning and organisation skills and the ability to prioritise effectively when under pressure
·  Experience of working to tight deadlines
·  Ability to work autonomously and collaboratively within a team and build effective working relationships and internal and external customers

What's in it for you?

We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.

We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.

Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to the £22,000 basic salary.

If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today.

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About Bnp Paribas

Acteur majeur de BNP Paribas la Banque de Détail en France (BDDF) place la satisfaction client et la capacité d'innovation au cœur de son modèle commercial. Son dispositif commercial se compose d'Agences dédiées aux particuliers et entrepreneurs de Centres de Banque Privée de Centres d'Affaires Entreprises d'une Banque en Ligne et de Centres spécialisés en charge du Traitement des Opérations. Le réseau d'agences accompagne ses clients particuliers et professionnels dans leurs projets que ce soit en termes de banque au quotidien ou de projets plus complexes avec pour objectif de chaque instant leur pleine satisfaction.   Nous rejoindre c'est partager notre volonté de servir nos clients Vous suivrez une formation bac+5 et souhaitez travailler en conseil financier auprès d'une clientèle avertie ?  Dans le cadre d'une convention de stage de fin d'études nous vous préparons à devenir Conseiller Patrimonial   Le Conseiller Patrimonial est responsable de la gestion et du développement d'un portefeuille de clients particuliers et/ou professionnels. Il est l'interlocuteur privilégié en charge de leurs intérêts financiers juridiques et fiscaux.

1563 vacancies open at Bnp Paribas

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