Description de l'offre
Owned by BNP Paribas, one of the world's top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we've achieved in recent years and the number of major industry awards that we've won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we're the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we'll help you steer from strength to strength.
About the role
Our Mid Term Rental (MTR) business is about to celebrate its 3 rd birthday and as it has continued to grow from strength to strength, we are celebrating by expanding our team and are looking to replace someone who has recently been promoted.
In this role you will liaise with our customers (drivers) to arrange mutually convenient times and dates for the vehicle to be delivered to them and then repeat this for collection at the end of contract. You will also be responsible for the associated data entry from updating systems to document control and from processing vehicles purchased and sold for the MTR fleet to ensuring all keys are in order and identifiable.
We are looking for a happy and friendly individual who is organised and can follow a process and although we don't need you to have any technical skills, you must have experience of delivering excellent customer service and be proficient in using email and inputting data into spreadsheets.
This job requires a fair amount of common sense and we really want to attract someone who will take real pride in their work to ensure that the customer is receiving the best service possible and that improvements are flagged, acknowledged and actioned as we look to grow this business. We need someone who cares about how our customers view us so this is really important.
Ultimately you will be joining a small but perfectly team, so you will be someone who is prepared to help out with the good of the team always in the forefront of your mind.
What's in it for you?
Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to a £18-22,000 basic salary.
We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
We are located just off junction 16 of the M4 and offer free onsite parking and buses also service the business park. Cyclists too are well catered for with storage and showers or you can work out for free in our gym either on your own or in one of the many classes. You can then re fuel in our restaurant which offers a great selection of meals at breakfast and lunch time as well as an on-site Costa Coffee and shop. In addition, we dress down every Friday and the lovely Julie will visit your desk twice a week with a trolley laden with Cakes!
If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today to take the next step in your career.