Owned by BNP Paribas, one of the world's top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we've achieved in recent years and the number of major industry awards that we've won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we're the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we'll help you steer from strength to strength.
About the role
In this role you will provide administrative support for our Broker Division. This will involve liaising with the external broker network answering general queries, raising orders and processing document packs in addition to completing finance spread sheets and general duties such as data entry and processing incoming/ outgoing post.
This is a busy role that will require someone who can prioritise work and juggle many tasks at a time to ensure customers are satisfied and the reputation of Arval is protected.
We are looking for a happy and friendly individual who is organised and can follow a process and although we don't need you to have any technical skills, you must have experience of delivering excellent customer service and be proficient in using email and inputting data into spreadsheets.
This job requires a fair amount of common sense and we really want to attract someone who will take real pride in their work to ensure that the customer is receiving the best service possible to agreed levels and that any improvements are flagged, acknowledged and actioned. We need someone who cares about how our customers view us so this is really important. Accuracy is also important not only to ensure customer satisfaction, but that we are adhering to regulatory best practice.
Ultimately you will be joining a small but perfectly team, so you will be someone who is prepared to help out with the good of the team always in the forefront of your mind.
What's in it for you?
Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits, in addition to the £17,500 basic salary.
We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.
Here is a recent video that shows life at Arval:- https://youtu.be/dwYJZ1WfGno
If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today to take the next step in your career.
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About Bnp Paribas
Acteur majeur de BNP Paribas la Banque de Détail en France (BDDF) place la satisfaction client et la capacité d'innovation au cœur de son modèle commercial. Son dispositif commercial se compose d'Agences dédiées aux particuliers et entrepreneurs de Centres de Banque Privée de Centres d'Affaires Entreprises d'une Banque en Ligne et de Centres spécialisés en charge du Traitement des Opérations. Le réseau d'agences accompagne ses clients particuliers et professionnels dans leurs projets que ce soit en termes de banque au quotidien ou de projets plus complexes avec pour objectif de chaque instant leur pleine satisfaction. Nous rejoindre c'est partager notre volonté de servir nos clients Vous suivrez une formation bac+5 et souhaitez travailler en conseil financier auprès d'une clientèle avertie ? Dans le cadre d'une convention de stage de fin d'études nous vous préparons à devenir Conseiller Patrimonial Le Conseiller Patrimonial est responsable de la gestion et du développement d'un portefeuille de clients particuliers et/ou professionnels. Il est l'interlocuteur privilégié en charge de leurs intérêts financiers juridiques et fiscaux.