Offers “Basf France”

44 days agoBasf France

Knowledge Coordinator | Order to Cash

  • Montevideo, URUGUAY
  • Teaching

Job description

Area: Order to Cash

•    Educational: Bachelor of Business Administration or similar.
•    Experience: 1-2 preceding jobs of relevant experience.
•    Languages: Fluent English and Spanish. Portuguese (desirable).
•    Highly organized with excellent communication and interpersonal skills.
•    Strong use of Power Point, Excel and marketing tools.


Main Tasks:

•    Responsible for executing the Knowledge Management process activities and maintaining the Knowledge in Order to Cash.
•    Identifies knowledge gaps, creating plans to tackle them with the support of the Order to Cash Management.
•    Provides ongoing support on knowledge needs and coordinates trainings among the teams.
•    Advocates Knowledge Management use and contributions within the teams.
•    Responds to Knowledge Feedback and acts accordingly.
•    Ensures smooth knowledge transitions for new activities taken up by the Order to Cash team.
•    Works with the Knowledge Manager and the Knowledge focals to review and audit/self-assess the process, its techniques and methods.
•    Performs quality audits as needed, documents results and elaborates plans to tackle improvement areas.
•    Assists in providing guidance and input into the Knowledge Management strategy. 
•    Works very closely with the global Order to Cash Knowledge community among the different hubs.
•    Prepares presentations, training materials and surveys as needed by the Order to Cash Management team and the Order to Cash communities: Fraud Prevention, Excel, Reporting, Expert Experience.
•    Organizes and moderates workshops in Order to Cash as requested by the Management team.

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