Assistant Manager - Fraud Risk Management Strategy

Job description

About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.

With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide

BUK Fraud Risk Management

The key will be to ensure alignment to our Global Risk Target Operating Model, whilst also delivering the overall BUK strategy. We will also look to see how we can continue to leverage best practice from all areas to deliver more effective and efficient Risk Management services, which in turn will enhance both our customer and colleague experiences. Please visit our website here for more information.

Role Purpose

· To provide/support the fraud strategy teams on delivering their objectives aligned to loss reduction, customer experience and delivery of new fraud strategies to detect, prevent and recover

Key Accountabilities

· Assist in developing and delivering fraud initiatives to achieve fraud loss targets working with stakeholders

· Support the team in driving fraud policy and strategy to achieve significant reduction in losses

· Undertake investigational analysis on fraud cases from different areas to help determine root causes. Providing feedback to applicable Stakeholders and creating new/amended working practices where applicable

· Assist in managing fraud services (systems and controls) to deliver appropriate strategies

· Provide input on behalf of relevant fraud portfolio into appropriate forum's, operational risk assessments and control reviews

· Assist in the production of high quality production of MI packs issued by the team

· Conduct system, process and control reviews make suggestions for improvement, engaging applicable stakeholders where required and responsible for delivering on recommendations

· Liaise with Operational areas in relation to fraud SLA's, ensuring performance targets are met and issues resolved at speed

· Work closely Fraud Operations to ensure systems, processes are optimal and in line with changes in fraud trends

· Liaise with stakeholders, such as Finance, Product Owners and Fraud Operations

· Provide subject matter expertise as required

Person Specification

· Profit and loss foscussed

· Ability to challenge

· Proactive self starter

Skills and knowledge

Essential

· Excellent communications skills, both written and verbal

· Knowledge of process management and improvement methodologies

· Strong knowledge of customer base dynamics

Preferred

· Results driven

· Commercial awareness

· Ability to absorb large quantities of data

· Legal and regulatory requirements relating to Financial Crime

· Knowledge of the market and trends

· Understand impact of policy changes on large customer base

· Extensive work experience within fraud risk environment

· Knowledge of Risk and Rigour Management and Corporate Governance

· General project & change management disciplines

· Preferred Qualifications - N/A

Risk and Control Objective

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Our Culture

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Barclays is an equal opportunity employer and are opposed to discrimination on any grounds. For more detailed information, please visit our dedicated Diversity and Inclusion site here .