Operations Representative

Job description

Job description

Job Description:

Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Desired profile

Required Skills :

·  Must be a good team player
·  Must be able to multitask
·  Must be attentive to details
·  Must be a quick learner
·  Must be flexible
·  Must be able to work in deadline driven environment
·  Must have strong 10 key by touch and alpha-numeric keying skills
·  Must have banking operational skills
·  Must be able and willing to take feedback and follow instructions.