German Speaking FinTech Intern – Client Services
Internship London (Greater London)
Job description
Company: ayondo
Salary: paid internship
Location: London
Period: 6 months
Start Date: August 2018
ayondo is an exciting and growing FinTech company located in the Silicon Roundabout of Old Street. With its TradeHub and WeTrade trading platforms, ayondo has won several awards for Best Social Trading Platform and best service. Core businesses include social trading, CFDs and Spreadbetting.
ayondo is currently undergoing aggressive growth and global expansion with offices in London, Frankfurt, Singapore, Madrid, Barcelona and Zug. In addition, in the early part of next year, ayondo will be listed on the Singapore Stock Exchange.
The Client Services team plays a crucial part in the growth of our success. We are looking for an enthusiastic new member to join and support the international team and help us continue that growth.
The Role
Key Responsibilities
Reviewing KYC documents, conducting KYC checks
Actively contacting clients on the phone and email regarding KYC documents
Communication with clients on daily basis via email and over the phone
Acquisition of new clients by converting demo leads
Reactivation of dormant accounts
Additional administrative tasks
The Benefits
You will be part of a young and international team with the opportunity to work and develop within a fast expanding and exciting FinTech company. Ayondo has an open and dynamic corporate culture and you can expect a diversified and exciting working field. Creativity in acquisition of new clients and generating innovative ideas for products is desirable and will be encouraged.
Desired profile
The Person
Key Requirements:
Fluent German (native speaking level) and good English, an additional language a plus
University degree or studying a university degree
Interest in financial markets and products (CFDs, Spread Betting, Social Trading)
Ability to work under pressure
Solid knowledge of Microsoft Office products
A professional telephone manner, strong communication skills (verbal and written) and the confidence to build and develop good relationships with clients
Attention to detail and strong work ethics
Ability to work individually and as a part of a team