Offers “Axa”

Expires soon Axa

PDW Operations Analyst (M/F)

  • Rabat ⵔⴱⴰⵟ الرباط (pachalik de Rabat)
  • Marketing

Job description


As an integral part of the Human Shared Service Center, the main mission of the PDW Operations Analyst will be to support the Personal Development & Wellbeing (PDW) team and all AXA Group Operations employees in the deployment of appropriate training and development solutions.


Scope: Global

Main tasks:

Administrative management of training

· Enter and track training purchase requests and training budgets.
· Make registrations with training organizations.
· Make support requests to optimize the training budget.
· To communicate on the different training solutions offered by the L-D team.

Management of the Learning Management System (LMS)

· Create events, sessions, and training objects in the LMS.
· Publish consistent activity reports for HR, L-D, and operational teams (managers and managers).
· Analysis of post-training assessment forms.
· Perform data checks and identify input errors.
· Link to local administrators on best practices.
· To be a guarantor of accessibility to the training offer.

Learning & Development Advisory:

· Arbitrate individual applications for training in line with the country's and/or division's strategy.
· Conduct individual need analysis interviews.
· Propose appropriate development solutions.
· To be a force of proposal to the PDW team to improve the employee experience.
· Accompanying the PDW team in development needs assessment discussions.

Desired profile

Qualifications :


·  Bac+4/ 5
·  2 years experience in HR/Learning
·  Fluent in French/English
·  Project Management certification preferred.


·  Ability to learn quickly, analytical skills, intellectual curiosity
·  Autonomy, responsiveness, flexibility, dynamism, and rigor
·  Good interpersonal skills, team spirit, and sense of service
·  Active listening and attention to detail
·  Problem Solving, People-oriented
·  Good presentation & negotiation skills


·  Comfortable with numbers, monitoring KPI indicators with good command of advanced Excel to produce regular reporting.
·  Familiar with adult learning methods and talent development.


·  Change management
·  Stakeholders management
·  Collaborative working

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