Offers “Aviva”

34 days agoAviva

Sales Support Administrator

  • Dublin (Dublin City)

Job description

Here at Aviva, we are recruiting for a Sales Support Administrator to join us at our offices on a 12-month fixed-term contract.

As sales support administrator, you will be responsible for protecting our customers and Aviva by ensuring your activity meets our business requirements. You will work closely with other team members and offer support to help them learn and solve customer/broker issues.

You will need to have a close attention to detail and be able to work at fast pace. In this role the successful candidate will be based at our Dublin Cherrywood or Cork offices and will also benefit from Aviva’s smart working arrangements, with a mix of home and office working, once your training is complete.

Duties and Responsibilities

· 
To support the sales management team and the BDM team with administration duties as assigned.

· 
Lead on administration of non-standard commission payments and ensuring adherence to the commission payments manual.

· 
Support for the agency and desktop team in sharing knowledge across the team and ensuring cross team support where needed.  Support for the broker website if required

· 
Lead on the broker academy by giving support to the generation and production of CPD accredited material for broker training.

· 
Assist the sales team with the organisation and administration of broker CPD and other events. Provide assistance to the marketing manager for broker campaigns and roadshows.

· 
Support the sales team by dealing with Ad-hoc broker queries on behalf of the BDM team.

· 
Provide support to the marketing lead on broker communications

· 
Maintenance of the broker contact database on salesforce and other salesforce admin tasks as requested.

· 
Lead on the administration of the closure of brokerages as part of the review of 1 Star brokers

Skills and Experience Required

· 
Experience working in a customer service environment

· 
Effective organisation skills and strong IT skills

· 
Demonstrable experience working within a fast-paced environment

· 
Strong verbal and written communication skills

· 
Qualifications in insurance and/or compliance would be ideal

What will you get for this role?

· 
A competitive salary depending on location, skills, experience, and qualifications

· 
Generous defined contribution pension scheme

· 
Annual performance related bonus and pay review

· 
Holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days

· 
Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

· 
Excellent range of flexible benefits to include a matching share save scheme

Additional Information
 

One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies.
 

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities.

Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Manisha Dinesh in the Resourcing team on 07393803498 or Manisha.dinesh@aviva.com

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