Offers “Aviva”

34 days agoAviva

New Business Team Leader

  • IRELAND
  • Teaching

Job description

Here at Aviva we are looking for an experienced Life Direct Team manager to join our offices in Galway. This is a fantastic opportunity for an individual that has a focus on delivering excellent customer outcomes as well as being able to lead, manage and develop a team of new business Financial Advisors.

Aviva introduced “smart-working” in 2020, and the person in this role will be based at our Galway office, with flexible working options. 

Duties & Responsibilities

· 
Ensuring delivery of outstanding customer service whilst making sure optimum performance is achieved to support Life Direct growth ambitions.

· 
The role requires delivery of Life Direct new business plan, supporting combined commission of €6.9m & Non Risk Income of €4.3m by 2023

· 
Collaboration with the existing business team to drive synergies whilst unlocking cross sell potential. 

· 
Risk-based decision making with full adherence and implementation of our risk & control framework.

· 
Develop and produce a full suite of MI that will provide insight into team performance and sales opportunities

· 
Drive analysis of the life Direct book to inform a segmented approach to the new business contact strategy

· 
The role includes the performance and QA management and supervision of the new business team

· 
When required this role also requires adjudication on complaints.

· 
Support the development and implementation of initiatives such as digital quote & buy functionality

Skills & Experience required

· 
QFA qualified and committed to further continuous development.

· 
Third Level educational experience preferred

· 
Minimum 3 years work experience in Life and Pensions area.

· 
Strong managerial, operational, and organisational skills

· 
Knowledge and understanding of regulatory and compliance requirements of the Central Bank

· 
Proven analysis and problem-solving skills

· 
Excellent interpersonal, communication and leadership skills

· 
Excellent reporting skills proficient in Microsoft office, Excel, and PowerPoint

· 
Strong attention to detail and ability to work in a fast-paced environment and to manage difficult situations

What will you get for this role?

· 
Salary is competitive depending on skills, experience, and qualifications

· 
Generous defined contribution pension scheme

· 
Annual performance related bonus and pay review

· 
Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

· 
Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

· 
Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job . Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online . If you require an alternative method of applying, please give Dylan Wood a call on 07385 426164 or send an email to Dylan.wood@Aviva.com

*As defined in The Equality Act 2010 *. By ‘ minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

Make every future a success.
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